Patient Customer Service and Collection Specialist – Part Time

Job not on LinkedIn

🕒 July 17

🇺🇸 United States – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 33%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solaris Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

⚕️ Healthcare Insurance

🏥 Healthcare

🧬 Biotechnology

Healthcare Insurance • Healthcare • Biotechnology

Solaris Health is a leading national healthcare platform committed to enhancing access to specialty healthcare and continually improving patient outcomes. With over 1 million unique patients annually and 730+ providers across the country, Solaris Health operates 236+ patient offices in 14 states, focusing on innovative delivery of high-quality, value-driven care.

📋 Description

• Oversee patient accounts and verify the accuracy of accounts receivable • Contact patients to collect outstanding payments • Research and resolve patient billing inquiries • Document actions taken to reconcile outstanding balances • Communicate with patients and insurance companies to resolve billing issues • Ensure compliance with federal and state regulations • Explain Care Credit and encourage patients to apply • Help patients establish reasonable payment plans • Provide customer service to patients and insurance companies • Prepare specialized invoices and related information • Prepare accurate files for collection agencies • Verify patient demographics and update registration • Perform other assigned position-related duties

🎯 Requirements

• High school diploma or equivalent required • Proven experience in medical billing and collections • Relevant experience with billing software, electronic health records, and related systems • Knowledge of medical terminology, healthcare coding systems, and clinical functions • Proficiency using Practice Management (PM) systems and other software systems • Ability to follow policies and procedures for compliance purposes • Accurate and proficient data entry • Ability to manage multiple projects while paying strict attention to detail • Excellent verbal and written communication skills • Excellent organizational skills and attention to detail • Strong analytical and problem-solving skills • Proficiency with Microsoft Office • Ability to work independently and manage deadlines • Must maintain patient confidentiality in compliance with HIPAA • Must complete Annual Compliance Training

🏖️ Benefits

• Fully remote position • Part-time schedule of 20 hours/week • No weekends, evenings, or holidays