Sales Development Representative

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Logo of Vacasa

Vacasa

1001 - 5000 employees

Founded 2009

🏠 Real Estate

🏪 Marketplace

👥 B2C

💰 $30M Post-IPO Debt - Vacasa on 2024-08

Real Estate • Marketplace • B2C

Vacasa is a vacation rental management and booking company that operates an online marketplace and full-service property management platform for short-term and long-term vacation homes. The company provides property listings and reservations for travelers, 24/7 guest support, professional cleaning and maintenance, homeowner property management and licensed real estate services across multiple U. S. states and Canada, and a mobile app for trip and home management. Vacasa focuses on maximizing rental revenue for homeowners while simplifying the booking and guest experience.

📋 Description

• Execute high-volume outbound prospecting efforts through phone calls, email, SMS, and other communication channels to generate qualified homeowner opportunities. • Manage and maintain outbound cadences within platforms such as Salesloft, Salesforce, and other sales engagement tools. • Identify and engage homeowners through multiple lead sources including marketing-generated leads, nurture campaigns, site re-engagements, referrals, and change-of-ownership opportunities. • Qualify prospects based on homeowner goals, property fit, market alignment, and readiness to engage with local sales teams. • Accurately document all outreach activity, lead status updates, call notes, and opportunity progression within CRM systems. • Collaborate with marketing and sales leadership to provide feedback on lead quality, campaign performance, and outbound strategy effectiveness. • Maintain SLA expectations for speed-to-lead and outbound follow-up standards to maximize conversion opportunities. • Consistently meet or exceed activity and performance metrics including outbound calls, conversations, qualified opportunities created, and appointment-setting goals. • Participate in ongoing sales training, call coaching, and team development initiatives to improve communication skills and sales effectiveness. • Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy. • Support continuous improvement initiatives by identifying process gaps, workflow inefficiencies, and opportunities to improve outbound conversion performance. • Contribute to a collaborative work environment that promotes open communication, innovation, and employee engagement. • Other duties as assigned because every day is different in sales and hospitality!

🎯 Requirements

• 1–3 years of experience in outbound sales, business development, SDR/BDR, inside sales, hospitality sales, or a related customer-facing role preferred. • Experience working in hotel, hospitality, vacation rental, real estate, or similar industry is highly preferred. • Proven ability to confidently communicate with prospects through outbound phone outreach and relationship-based conversations. • Strong organizational skills with the ability to manage multiple lead pipelines, follow-up timelines, and competing priorities simultaneously. • Comfortable working in a metrics-driven environment with performance expectations tied to activity and opportunity generation. • Experience using CRM and sales engagement platforms such as Salesforce, Salesloft, HubSpot, Twilio, or similar technologies preferred. • Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. • College education is strongly preferred, though we recognize that great talent comes from many different paths. • Strong written and verbal communication skills with the ability to explain information clearly, professionally, and thoughtfully. • Self-motivated with the ability to work independently while contributing positively within a collaborative team environment.

🏖️ Benefits

• Health/dental/vision insurance based on hours worked • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked • 401K retirement savings plan with immediate 100% company match on the first 4% you contribute • Health & Dependent Care Flexible Spending Accounts based on hours worked • Paid Vacation & Sick Time • Employee Assistance Program (EAP) • Employee Discounts • Please visit our careers page to review our full benefits offerings

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