Strategic Account Executive – Employer Markets

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 10%

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Vālenz® Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Vālenz® Health is a comprehensive health plan solutions provider that offers a fully integrated platform designed to simplify the complexities of healthcare for employers, payers, providers, and members. The company focuses on enhancing quality and lowering costs through data-driven insights, member navigation, provider networks, and robust claims management. By connecting various stakeholders in the healthcare ecosystem, Vālenz aims to improve health outcomes and streamline the healthcare experience for all involved.

📋 Description

• Manage, strengthen, and grow Valenz's largest and most strategically important client and partner relationships within the Member Experience business • Serve as a senior commercial advisor and strategic owner for assigned accounts • Build trusted relationships with senior and executive client stakeholders • Develop a deep understanding of clients' businesses, benefit strategies, member populations, priorities, and evolving needs • Advise clients on member engagement, healthcare navigation, benefit utilization, market trends, and opportunities to improve member experience and outcomes • Anticipate client risks, changing needs, and organizational dynamics affecting relationships • Develop and execute Strategic Account Plans covering client priorities, relationship strategy, retention risks, growth opportunities, and measurable outcomes • Monitor account health, client satisfaction, contractual commitments, revenue trends, retention risk, and service expansion opportunities • Lead strategic business reviews demonstrating member engagement, utilization, financial and clinical value, and partnership opportunities • Retain existing business and identify and close opportunities to expand Member Experience solutions and broader Valenz capabilities • Achieve assigned retention, revenue growth, expansion, and strategic account objectives • Lead executive-level conversations, renewals, expansion discussions, strategic reviews, and relationship interventions • Ensure Valenz solutions align with client benefit strategies, member needs, and organizational priorities • Help clients understand value delivered through member engagement, care navigation, utilization, healthcare affordability, and member outcomes • Coordinate with Client Success, Product, Operations, Revenue, and other teams to address client priorities and deliver commitments • Represent Valenz products, services, and capabilities, with emphasis on Member Experience and portfolio expansion • Maintain accurate account plans, opportunity pipelines, forecasts, client activity, risks, and next steps in designated systems • Use client, market, member engagement, and performance insights to inform account strategy and broader commercial priorities

🎯 Requirements

• 7+ years of progressive experience in strategic account management, enterprise sales, client management, business development, or a related commercial role • Significant experience within the self-funded healthcare market, including employer-sponsored health plans, TPAs, brokers and consultants, benefit strategies, and healthcare cost containment • Experience managing large, complex, and strategically important client relationships involving senior and executive stakeholders • Proven success retaining and growing existing enterprise or strategic accounts, including identifying and closing expansion opportunities • Strong consultative selling, executive communication, and relationship management skills, with the ability to influence senior decision-makers • Strong business and financial acumen, including an understanding of benefit strategies, healthcare cost drivers, value propositions, and revenue opportunities • Ability to translate client needs and business objectives into actionable strategic account plans • Ability to operate independently while effectively coordinating cross-functional resources around complex client needs • Bachelor's degree in Business, Healthcare Administration, Sales, Marketing, or a related field is a plus • Experience with healthcare navigation, member engagement, care management, healthcare transparency, or related member-focused healthcare solutions is a plus • Established relationships within the self-funded employer, broker, consultant, TPA, or health plan ecosystem is a plus • Advanced degree or relevant professional certification is a plus • Quiet workspace free from distractions • Reliable internet connection • Adherence to company security protocols, including VPNs, secure passwords, and company-approved devices/software • Must be US based and able to comply with company policies such as HIPAA • Approximately 30% travel required for executive meetings and customer interactions

🏖️ Benefits

• Generous compensation commensurate with experience and performance • Competitive benefits package with generous employer subsidies • Flexible and remote working options • 401k with generous employer match and immediate vesting • Personal and professional development opportunities • Supportive family benefits, including paid leave for new family members • Companywide philanthropic program, Valenz Communities Connection • Necessary work equipment provided • Medical, Dental, and Vision insurance • HSA, FSA, and DCFSA spending account options • Flexible working environment • Generous Paid Time Off, including vacation, sick leave, and paid holidays • Employee Assistance Program including professional counseling, referrals, and additional services • Paid maternity and paternity leave • Pet insurance • Employee discounts on phone plans, car rentals, and computers • Community giveback opportunities, including paid time off for philanthropic endeavors

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