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Technical Solutions Engineer

🕒 September 23

🇺🇸 United States – Remote

💵 $100k - $119k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Vatica Health's careers page, not through a job board

First seen by Remote Rocketship September 23

Still open on Vatica Health's site. Checked 3 days ago.

Logo of Vatica Health

Vatica Health

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $1.2M Venture Round on 2013-11

Healthcare • Healthcare Insurance • SaaS

Vatica Health is a healthcare company that offers advanced solutions for risk adjustment and quality of care. By combining expert clinical teams with cutting-edge technology, Vatica Health improves financial performance for health plans and providers by capturing accurate diagnosis codes and reducing audit risks. The company's model enhances provider utilization of preventive services and patient engagement, while also supporting quality programs at the time of patient visits. With seamless integration into provider workflows, Vatica Health focuses on increasing coding accuracy, compliance, and efficiency, ultimately benefiting health plans, providers, and patients. Their EMR-agnostic technology and on-site clinical consultants ensure improved care delivery and wellness outcomes, particularly through services like Annual Wellness Visits.

📋 Description

• Collaborate with stakeholders to gather, analyze, and translate business requirements into scalable technical solutions, particularly for healthcare data analytics • Analyze healthcare datasets to identify trends, patterns, and anomalies informing solution design and performance improvements • Lead and support implementation of healthcare IT solutions, ensuring successful deployment and integration • Partner with clients to assess needs, define requirements, and customize solutions aligned with their goals and operational workflows • Deliver knowledge transfer and training sessions to end users • Provide ongoing technical support and troubleshooting • Resolve client issues in a timely and efficient manner • Act as the primary point of contact for client inquiries, escalations, and feedback • Coordinate with internal teams to drive resolution and continuous improvement • Monitor system performance and proactively identify optimization opportunities • Enhance client satisfaction and maximize value delivery • Ensure daily tasks align with Vatica priorities and drive impactful results • Adjust plans as needed to ensure effectiveness • Research root causes of problems and collaborate across multiple sources to solve them • Anticipate future trends and implications of decision-making to create strategies that drive results

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field (Master’s preferred) • 4+ years of experience implementing and supporting healthcare IT solutions • Proficiency in Unix, SQL, Python, or similar programming languages for data analysis and system support • Familiarity with healthcare data standards and regulations such as HL7, FHIR, and HIPAA • Strong analytical and problem-solving skills • Ability to translate business needs into effective technical solutions • Solid understanding of healthcare industry workflows, standards, and regulatory requirements • Excellent written and verbal communication skills • Ability to engage effectively with clients and cross-functional teams • Detail-oriented with strong organizational and analytical capabilities • Ability to work independently and collaboratively in a fast-paced environment • Ability to anticipate and balance the needs of multiple stakeholders and projects • Ability to handle conflict situations effectively and professionally • Ability to work through ambiguity, change, and complexity • Ability to research root causes and collaborate with multiple sources to solve problems • Ability to adapt approach in real time and demonstrate versatility • Ability to anticipate future trends, implications, roadblocks, and possibilities

🏖️ Benefits

• Competitive salary based on experience and skills • Discretionary bonus potential • 401(k) plans • Growth and advancement opportunities • Comprehensive medical, dental, and vision insurance plans • Tax-free Dependent Care Account • Life insurance • Short-term disability • Long-term disability • Excellent PTO policy • Work-life balance environment • Supportive teams

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