
501 - 1000 employees
🔒 Cybersecurity
🏥 Healthcare
💰 Venture Round on 2016-02
Managed IT Services • Cybersecurity • Healthcare
VC3 is a managed IT services provider dedicated to helping municipalities, businesses, and healthcare organizations optimize their technology infrastructure. With a focus on proactive support, cybersecurity, and data management, VC3 offers services including cloud hosting, managed security services, and compliance solutions tailored to the specific needs of its clients. By streamlining IT processes, VC3 enables organizations to focus on their core missions while ensuring reliable and secure technology support.
🔥 0 minutes ago
Where this job comes from
Posted on VC3's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

501 - 1000 employees
🔒 Cybersecurity
🏥 Healthcare
💰 Venture Round on 2016-02
Managed IT Services • Cybersecurity • Healthcare
VC3 is a managed IT services provider dedicated to helping municipalities, businesses, and healthcare organizations optimize their technology infrastructure. With a focus on proactive support, cybersecurity, and data management, VC3 offers services including cloud hosting, managed security services, and compliance solutions tailored to the specific needs of its clients. By streamlining IT processes, VC3 enables organizations to focus on their core missions while ensuring reliable and secure technology support.
• Receive and respond to escalated service requests, incidents and change requests in a timely manner • Troubleshoot LOB applications, Microsoft Office, browsers, DNS, DHCP, ISP, VPN/RDS/Citrix, wireless, printers and other peripherals • Complete virus/malware removal, phishing email remediation, virtual server resource changes and application password resets • Manage Active Directory and Group Policy • Work in Microsoft 365 Partner Center and Entra ID • Identify recurring issues and initiate problem tickets • Recommend improvements to supported hardware and software, including security posture improvements • Maintain accurate real-time timesheets and detailed troubleshooting and client communication notes • Participate in the on-call rotation, one week every 3–4 months • Perform additional duties as required • Resolve complex technical issues and manage escalated service requests to support client success • Follow the VC3 Way standards and processes
• 2+ years relevant technical experience OR 1 year experience in Service Technician I or II at VC3 • 2+ years experience managing Windows Service, Microsoft/Office 365, Active Directory, GPOs, Virus and Security, TCP/IP, DHCP, DNS, Hyper-V and VMWare • CompTIA Network+/A+ certification highly desired • Microsoft 365 or Azure certifications highly desired • Applicant selected will be subject to criminal and department of motor vehicles background checks • Must meet Criminal Justice Information Systems (CJIS) requirements post-employment
• Remote-first flexibility, with onsite components depending on team needs • Company-paid time off • Mental health and leave support through the Employee and Family Assistance Program • Company-matched 401(k)/RRSP plans • Leadership Academy • Monthly learning sessions • Mentorship programs • Learning reimbursements • Internal career fairs • Job shadowing • Personalized career-pathing and internal mobility • Autonomy and recognition • Open communication and supportive leadership
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