System Administrator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

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Veracity Insurance Solutions, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Veracity Insurance Solutions, LLC is a national excess & surplus (E&S) wholesale brokerage and managing general agent that provides in-house underwriting and binding authority with A-rated carriers. The firm specializes in product liability, general liability, professional liability and property insurance across niche sectors (beauty & cosmetics, vitamins & supplements, e-cigarettes/vape, CBD/hemp, sporting goods, consumer and industrial products) and offers program management, risk purchasing group (RPG) management, surplus lines filing, licensing and compliance services for retail agents and businesses nationwide. Veracity is licensed in all 50 states and emphasizes fast turnaround, tailored specialty programs, and broker-focused distribution.

📋 Description

• Own end-to-end administration of the Atlassian Cloud stack across a Cloud-only environment • Configure and maintain Jira Cloud projects, boards, issue types, workflows, screens, custom fields, components, versions, notifications, permissions, and security schemes • Manage user provisioning, groups, roles, product access, SSO/SCIM, and license allocation • Maintain Confluence Cloud spaces, templates, page hierarchies, permissions, and governance • Oversee Jira Service Management Cloud queues, request types, SLAs, customer portals, and approval flows • Design and maintain Jira Cloud Automation rules, Confluence Cloud automations, and cross-product workflows • Build and maintain integrations with Slack, Microsoft Teams, Office 365, Google Workspace, GitHub, DocuSign, Salesforce, and HRIS/ITSM tools • Evaluate, install, configure, and govern Atlassian Marketplace Cloud apps • Design and maintain dashboards, JQL-based filters, and reporting for real-time visibility • Partner with departments to map workflows, identify bottlenecks, and design repeatable Jira and Confluence processes • Ensure security, compliance, and data governance standards, including RBAC, SSO/MFA, SCIM, audit logging, data residency, and vendor risk controls • Serve as an escalation point for platform risks, cross-system issues, and incidents • Develop documentation, SOPs, configuration baselines, change logs, and best-practice guides • Drive adoption, reduce shadow tooling, and improve operational maturity and cycle times

🎯 Requirements

• 3+ years of hands-on administration of Atlassian Cloud – Jira Cloud (Software, Service Management, Work Management) and Confluence Cloud • Deep expertise configuring Jira Cloud projects, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and security schemes • Strong experience building and maintaining Jira Cloud Automation rules including cross-project and global automations • Hands-on experience with Jira Service Management Cloud and Confluence Cloud administration including spaces, templates, permissions, and governance • Experience administering the Atlassian Cloud organization via admin.atlassian.com – user provisioning, SSO/SCIM, Atlassian Guard/Access, product access, domain claiming, and license management • Technical fluency across JQL, Confluence macros, REST APIs, webhooks, native Cloud connectors, and low-code platforms such as Zapier, Workato, n8n, or Make • Experience evaluating, installing, and governing Atlassian Marketplace Cloud apps • Strong background in process design, workflow optimization, and translating business needs into practical Atlassian Cloud configurations • Working understanding of security, privacy, RBAC, SSO/MFA, audit logging, and vendor risk fundamentals (SOC 2, DPAs) in a SaaS context • Strong communication and stakeholder management skills with technical and non-technical teams • Atlassian Cloud certifications preferred (ACP-120, ACP-420, ACP-620, or similar) • Experience with ScriptRunner for Jira Cloud, Forge/Connect app development, or Atlassian Analytics preferred

🏖️ Benefits

• Health, dental, and vision plans • 4 weeks of Paid Time Off • 10 Paid Company Holidays with 2 floating holidays • 401K Programs with employer match • Personal assistance programs for support in a healthy personal and work life • Remote work