Implementation Consultant

🔥 12 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Verra Mobility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Verra Mobility is a global leader in smart transportation solutions, dedicated to creating safer and smarter communities through cutting-edge transportation technologies. The company partners with local governments, school districts, and commercial fleets to deliver integrated systems that enhance mobility, safety, and road efficiency. Verra Mobility's offerings include safety enforcement solutions, parking solutions, and commercial fleet management, serving a diverse range of clients such as municipalities, school districts, commercial fleet operators, and rental car companies. With a presence in over 15 countries and extensive partnerships with leading toll authorities and municipalities, Verra Mobility is committed to driving the future of smart mobility by connecting people, technology, and data seamlessly across the mobility ecosystem.

📋 Description

• Lead integration of T2’s products into customer operations. • Advise customers on product creation, design, specification, testing, and implementation. • Serve as the primary customer contact for business functionality during implementation. • Review customer workflows, decision processes, business objectives, parking operations, procedures, and technology infrastructure. • Prepare and maintain business and functional specifications and develop project operational designs. • Interpret customer business and technical requirements and recommend system configuration options. • Advise customers and T2 staff on resolving technical and complicated implementation issues. • Lead project planning and systems-integration implementation across cross-functional departments. • Coordinate installations, moves, or changes involving T2 and customer groups. • Oversee change control, identify and resolve system problems, and implement production corrections. • Develop internal and external implementation and production documentation, process flows, and procedures. • Provide software installation support and training for groups and individuals. • Manage multiple system installations and projects simultaneously. • Analyze external systems, databases, and data import/export capabilities for conversion specifications and interface plans. • Participate in user-group conferences and trade shows, including breakout sessions and customer technical guidance. • Participate in product documentation development, product testing, bug research, and product-enhancement input.

🎯 Requirements

• A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience. • Advanced experience and knowledge of a technical nature required. • Advanced experience and knowledge in project management and organizational skills required. • Experience in providing technical training experience preferred. • Experience in software implementation preferred. • Ability to travel at least 50% of the time. • Detailed knowledge of T2’s software products, services, and processes required. • Advanced knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. • Demonstrated ability to learn and implement new software systems. • Knowledge of relational databases. • Basic knowledge of Oracle SQL preferred. • Basic knowledge of Crystal Reports preferred. • Knowledge of parking industry preferred. • Strong written and oral communication skills. • Ability to work in a remote environment with little to no supervision. • Ability to read, analyze, and interpret general business, professional, and technical documents. • Ability to write presentations, reports, proposals, and correspondence. • Ability to effectively present information and respond to questions from prospects, customers, management, and staff. • Ability to solve practical problems and deal with a variety of variables. • Ability to prioritize tasks and negotiate priority with end users. • Ability to work under deadline pressure and extra hours if needed. • Ability to work effectively independently. • Must have a valid driver's license.

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Candidate personal data retention limited to two years following recruitment-process closure, with explicit consent

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