Lead Specialist, RCM Direct Billing

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $54.5k - $70.5k / year

⏰ Full Time

🟠 Senior

📊 Billing Specialist

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Virta Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Virta Health is a healthcare company focused on reversing type 2 diabetes and promoting sustainable weight loss through a nutrition-first approach. The company offers personalized treatment plans that help individuals reduce or eliminate the need for diabetes medications. Virta collaborates with organizations and healthcare providers to deliver transformative outcomes in metabolic care. Their approach is evidence-backed, emphasizing the importance of lifestyle and dietary changes to achieve lasting health improvements and weight management.

📋 Description

• Lead day-to-day accounts receivable activities for direct-billed employer clients, including cash application, account review, payment matching, and outstanding-balance follow-up • Monitor direct-bill AR aging, investigate discrepancies, support collections, and escalate complex or high-risk issues • Research and respond to billing inquiries about invoice amounts, billing periods, member counts, credits, and payment application • Partner with Finance, Product, and Client Success to resolve billing issues and ensure accurate, timely client-facing information • Reconcile Zuora, NetSuite, Athena, and related reporting by identifying and resolving mismatches • Review non-standard billing requests, document client-specific requirements, and coordinate with internal teams • Maintain records of billing inquiries, adjustments, collections activity, and issue resolution • Prepare recurring AR aging and billing reports and communicate trends, risks, and unresolved issues to RCM leadership • Follow billing controls, including write-off approval requirements, and maintain supporting documentation • Recommend billing workflow improvements and help update standard operating procedures • In the first 90 days, learn Virta’s direct billing model, systems, billing calendar, and client population; independently process payments; build cross-functional relationships; monitor assigned accounts; document workflows; and identify a practical improvement opportunity

🎯 Requirements

• 3+ years of experience in accounts receivable, billing, revenue cycle management, or a related operational function • Experience in a subscription, SaaS, PMPM, healthcare, employer benefits, or similarly recurring billing environment • Working knowledge of cash application, invoice-level payment matching, AR aging, account reconciliation, and billing discrepancy research • Ability to communicate billing information clearly and collaborate with Finance, Product, Client Success, and other cross-functional partners • Proactive use of AI tools to improve individual output and efficiency • Ability to follow HIPAA-related security and privacy procedures and maintain patient information confidentiality • Legal authorization to work in the United States is requested in the application

🏖️ Benefits

• Equity offered • Remote-first work arrangement • Office hubs in Denver and San Francisco • Security and privacy training • Compensation based on qualifications and experience