Regional Account Director

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🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $108k - $160k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 0%

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Vitalant

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1943

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Vitalant is a national nonprofit organization that collects and provides blood, platelets, plasma and related transfusion services to hospitals and patients across the United States. With about 115 donation centers nationwide and service to roughly 900 hospitals, Vitalant runs blood drives, donor services (including a mobile app and eligibility screening), volunteer and hosting programs, a foundation for financial contributions, and conducts or supports scientific research in transfusion medicine. The organization focuses on recruiting donors, managing blood collection and processing, and distributing blood products to meet hospital demand.

📋 Description

• Develop and execute strategic account plans for a large portfolio of customers within an assigned geography • Lead strategic planning and coordinate cross-functional account teams • Build and maintain relationships with senior leaders and department stakeholders at hospitals and health systems • Partner with local operating units and internal stakeholders to coordinate account activities and ensure consistent service delivery • Meet regularly with customers to advance account objectives, improve service and product utilization, address unmet needs, and coordinate solutions • Analyze customer utilization trends, service levels, inventory management, and performance metrics; prepare and communicate reports • Oversee customer inquiries and complaints, ensuring effective resolution and continuous service improvement • Negotiate and manage contracts across Therapeutic Apheresis, Transfusion Services, Blood Products and Services, and Immunohematology Reference Laboratories • Maintain pricing and budget discipline while identifying opportunities to drive revenue, expand service offerings, retain business, and develop new accounts • Lead requests for proposals (RFPs) and oversee implementation of new products and services • Lead or participate in internal projects and national and geographic team meetings • Maintain CRM systems and contract management records, monitor competitive activity, and stay current on industry trends

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience required • Strong knowledge of the healthcare industry required • Thorough knowledge of hospitals, hospital systems, and Group Purchasing Organizations required • Five years of sales and marketing experience in the biological, pharmaceutical, blood service, medical device, or plasma industry required • Large account or large territory experience required • Experience in price and contract negotiation required • Two years of sales management preferred • Knowledge of the blood industry preferred • Ability to maintain confidentiality • Ability to organize, prioritize, and execute a variable workload and multiple priorities • Effective oral and written communication skills • Ability to establish priorities and follow through on projects with attention to detail and minimal supervision • Ability to work in a team environment • Ability to analyze and prepare data for external and internal stakeholders • Proficient computer skills • Ability to travel 50%+

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