Senior Atlassian Platform Engineer/SME

🔥 1 minute ago

🏄 California – Remote

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💵 $165k - $180k / year

⏰ Full Time

🟠 Senior

🏗️ Platform Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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VSolvit

201 - 500 employees

Founded 2006

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

VSolvit is an award-winning, woman-owned technology services provider that specializes in systems engineering, cybersecurity, cloud computing, business intelligence systems, data warehousing, geographic information systems, engineering services, custom application development, predictive analytics, administrative services, and project/program management. VSolvit serves clients including the Department of Defense and the Bill & Melinda Gates Foundation, providing innovative technology solutions that address complex challenges in sectors like national security and healthcare.

📋 Description

• Provide comprehensive administrative, architectural, and engineering support for VSolvit’s Atlassian ecosystem supporting the Navy Continuous Training Environment Work Management Infrastructure • Identify and document reporting, permissions, and access requirements across Jira, JSM, and Confluence • Define issue types, issue hierarchies, and Confluence space structures • Map workflow requirements, including escalation paths, approvals, and transition states • Optimize and enhance the NCTE JSM Help Center and associated project portals • Redesign portal look, feel, and layout for usability and organizational alignment • Refine user access controls and portal functions • Configure projects, spaces, and workflows according to documented requirements • Evaluate, implement, and maintain third-party plugins and add-ons • Document system configurations and architectural decisions • Architect, build, and maintain integrations between Atlassian tools and PowerBI • Design and implement GenAI integrations, including automated ticket triaging, virtual agent responses, knowledge base drafts, and work summarization • Create custom integrations for Elastic/Elasticsearch • Implement performance, UI, and capability enhancements • Provide technical guidance and SME support • Plan and execute Atlassian IL5 Cloud migration • Coordinate testing, solutions, training, and sustainment with teams and stakeholders • Adhere to working hours, deadlines, company policies, supervisor communications, and assigned tasks

🎯 Requirements

• U.S. Citizenship Required • High School Diploma or equivalent • Security+ or equivalent certification • Ability to get and maintain a secret clearance • 4+ years experience as a system administrator of Atlassian products • Advanced knowledge of Windows (Server and Workstation) and AWS systems administration • Experience with PowerBI integration • Proficient with AI use • Proficient with Script Runner • Proficient with Groovy Script • Excellent written and verbal communication skills • Strong organizational and planning skills • Excellent time management skills and ability to multitask and prioritize work • Attention to detail and problem-solving skills • Good interpersonal skills to interface with internal and external customers and vendors • Ability to work independently and in a team-oriented, collaborative environment • Ability to accept oversight and instruction from mentors and team lead • Preferred: College level degree • Preferred: 8+ years experience as System Administrator of Atlassian products • Preferred: Experience working with the military and/or government • Preferred: Proficient with PowerBI

🏖️ Benefits

• Medical, dental, and vision insurance • Life insurance • Long- and short-term disability insurance • Health Savings Account • Flexible Spending Account • 401(k) Retirement Plan options • Tuition Reimbursement • Assorted voluntary benefits • Customizable benefits program

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