Infrastructure Operations Engineer

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $75k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷 Infrastructure Engineer

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vultr

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🤖 Artificial Intelligence

Cloud Computing • Artificial Intelligence

Vultr is a cloud infrastructure provider offering a wide range of services including compute instances, storage, managed databases, and GPU clusters. The company focuses on providing high-performance and accessible cloud solutions, leveraging both AMD and NVIDIA technologies to power applications in artificial intelligence, high-performance computing, and general workloads. Vultr offers services that are designed to be simpler and more cost-effective than major competitors like AWS, GCP, and Azure, with global data center locations to support diverse deployment needs.

📋 Description

• Analyze, diagnose, and resolve complex hardware and system-level failures across Vultr’s cloud infrastructure platform. • Evaluate failure patterns across GPU, CPU, and server environments. • Determine remediation strategies, including repair, replacement, or escalation paths. • Assist and lead initiatives for deploying and relocating assets globally for Vultr expansion projects. • Perform advanced troubleshooting across hardware, firmware, and operating system layers. • Serve as a technical liaison with hardware vendors, logistics teams, and engineering teams. • Coordinate shipments between Vultr warehouses and data center presences worldwide. • Work with on-site engineers to coordinate receiving for multiple technology installations. • Validate and certify system serial numbers for asset management and tracking. • Validate and confirm BOM fulfillment per project. • Create and maintain detailed asset-tracking documentation. • Manage and contribute to technical case documentation within vendor portals. • Perform MOP/BOM reviews with installation crews. • Improve hardware lifecycle management, vendor interactions, system reliability, asset accountability, and data center operations.

🎯 Requirements

• Experience using Jira to manage, track, and document shipping activities • Experience installing complex hardware in a data center environment. • Experience in International shipping • Hands-on experience with CPU/ GPU architecture for BOM reference • Experience with Fiber/Copper and DACS connections • Experience managing installation and cabling vendors • Experience working with hardware vendors and managing technical escalations or support cases. • Strong understanding of server hardware, system architecture, and data center operations. • Ability to analyze technical issues, apply judgment, and validate appropriate resolution paths. • Strong written and verbal communication skills, particularly in documenting technical findings and collaborating with cross-functional teams. • Experience with tools such as JIRA, Confluence, and vendor support portals. • Experience working with microcloud or distributed infrastructure environments, including understanding of system architecture and hardware integration. • Experience supporting or analyzing systems within data center environments, including hardware lifecycle, performance, and reliability considerations. • Must be located in the United States. • Must be legally authorized to work in the United States.

🏖️ Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans. • 401(k) plan that matches 100% up to 4%, with immediate vesting • Professional Development Reimbursement of $2,500 each year • 11 Holidays + Paid Time Off Accrual + Rollover Plan • Increased PTO at 3 year and 10 year anniversary • 1 month paid sabbatical every 5 years • Anniversary Bonus each year • $500 stipend for remote office setup in first year + $400 each following year • Internet reimbursement up to $75 per month • Gym membership reimbursement up to $50 per month • Company paid Wellable subscription

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