Senior Software Engineer – Tooling & Automation

🕒 September 21

🇺🇸 United States – Remote

💵 $125k - $135k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

Where this job comes from

Posted on Vultr's careers page, not through a job board

First seen by Remote Rocketship September 21

Still open on Vultr's site. Checked 6 hours ago.

Logo of Vultr

Vultr

51 - 200 employees

Founded 2014

🤖 Artificial Intelligence

Cloud Computing • Artificial Intelligence

Vultr is a cloud infrastructure provider offering a wide range of services including compute instances, storage, managed databases, and GPU clusters. The company focuses on providing high-performance and accessible cloud solutions, leveraging both AMD and NVIDIA technologies to power applications in artificial intelligence, high-performance computing, and general workloads. Vultr offers services that are designed to be simpler and more cost-effective than major competitors like AWS, GCP, and Azure, with global data center locations to support diverse deployment needs.

📋 Description

• Map alert sources owned by Systems, Network, and Security engineering, including Icinga, Grafana, SIEM/Splunk/QRadar/Sentinel, BMC/IPMI, and provider-native consoles • Identify integration points for alert sources using webhooks, syslog forwarding, API polling, or native connectors • Build and maintain the routing/forwarding layer that sends priority alerts into GIOC ticketing and paging tools • Preserve alert priority/severity and provide sufficient context for L1 triage • Validate routing logic with engineering SMEs against resolve-vs-escalate boundaries • Own on-call and notification wiring so critical alerts reach GIOC within acknowledgment SLAs without manual relay • Design and build a unified operational dashboard across Airtel, Nextra, Equinix, QTS, and CoreSite platforms • Define dashboard v1 scope with GIOC and pillar leads and deliver it against a committed milestone • Run legacy tools and the new dashboard in parallel during transition • Build SLA/health visualizations for acknowledgment time, escalation accuracy, and open-alert aging • Build correlation engines and integrate telemetry from various product teams • Document the routing architecture and dashboard for GIOC or the Tools team

🎯 Requirements

• 5–8 years in Tools/Platform Engineering or a similar infrastructure role • 3–5 years hands-on with monitoring/alerting tooling • Experience with Icinga or equivalent NMS, Grafana, and at least one SIEM platform (Splunk, QRadar, or Sentinel) • Experience rapidly mapping and consolidating a multi-team monitoring and alerting estate • 3+ years building integrations against APIs/webhooks • Scripting ability using Python or similar • 2–3 years building or substantially modifying operational dashboards • Experience with Grafana, Kibana, Power BI, or similar • Understanding of ticketing/ITSM workflow tools, including Jira, Confluence, and Mattermost • Understanding of mapping alert priority/severity into ticket fields • Preferred: prior exposure to multi-provider/datacenter operational environments • Preferred: experience supporting or building for a NOC/SOC or similar 24x7 operations function

🏖️ Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans • 401(k) plan that matches 100% up to 4%, with immediate vesting • Professional Development Reimbursement of $2,500 each year • 11 Holidays + Paid Time Off Accrual + Rollover Plan • Increased PTO at 3 year and 10 year anniversary • 1 month paid sabbatical every 5 years • Anniversary Bonus each year • $500 stipend for remote office setup in first year + $400 each following year • Internet reimbursement up to $75 per month • Gym membership reimbursement up to $50 per month • Company paid Wellable subscription

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