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Case Manager

🔥 0 minutes ago

🌵 Arizona, Colorado, +9 more states – Remote

infoinfo

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Vynca's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Vynca

Vynca

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Serve as the client’s primary point of contact under the direction of the Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager • Work with doctors, specialists, pharmacists, social services providers, caregivers, family support persons, and other Care Team members to coordinate client care • Manage client cases and coordinate health care benefits • Provide education and facilitate timely, cost-effective access to care • Promote wellness, recovery, independence, resilience, and member empowerment • Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services • Oversee development of client care plans and goals • Offer office-based, telehealth, or field-based services where members reside, seek care, or can access services most easily • Connect clients to social services and supports • Advocate for clients with health care professionals • Use evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care • Conduct outreach and engagement and log activity in the CRM system • Evaluate client progress and update SMART goals • Provide mental health promotion • Arrange transportation, such as ACCESS • Complete documentation and outcome measures within care-plan timeframes • Maintain current patient health records in the EMR and other business systems • Complete monthly reporting for program compliance • Attend assigned training and perform other duties as assigned

🎯 Requirements

• Willing and able to work Monday through Friday 8:30am–5:00pm Pacific Time, with flexibility for potential evenings and weekends • 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Working knowledge of government and community resources related to social determinants of health • Excellent oral and written communication skills • Positive interpersonal skills required • General computer skills • Working knowledge of Google Workspace, MS Office and the internet • Bilingual (English/Spanish) preferred • Must be legally authorized to work in the United States • Must complete background screening prior to employment • Employees in patient, client, or customer-facing roles must be vaccinated against influenza, subject to accommodation review • Must complete identity and work eligibility verification using E-Verify upon hire • Must reside in Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington

🏖️ Benefits

• Bonus • Medical insurance • Dental insurance • Vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401(k) • Wellness benefits • Mileage reimbursement for field roles, per IRS guidelines

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