Training Manager

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Watermark Retirement Communities

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

🏥 Healthcare

🏨 Hospitality

🏠 Real Estate

Healthcare • Hospitality • Real Estate

Watermark Retirement Communities is a senior living operator that designs and manages residential communities for older adults across many U. S. states. Watermark offers a range of living options — Active Adult, Independent Living, Assisted Living, Memory Care (The Bridge), short-term stays, and in-home services (Watermark at Home) — along with signature programs (Watermark University, Prema Memory Support), technology-enabled services (EngageVR®, real-time location systems, LifeLoop), concierge and medical concierge services, and elevated hospitality features such as gourmet dining and organized outings. The organization emphasizes transforming senior living with a focus on quality of life, community, and innovation, and notes more than 30 years of experience in the field.

📋 Description

• Lead organization-wide orientation, onboarding, learning-resource development, compliance training, and administration of the Relias Learning Management System • Design, manage, and improve orientation and onboarding programs for home office associates, community leaders, and other designated roles • Develop structured 30-, 60-, and 90-day plans, role-based requirements, checklists, milestone reviews, and supporting resources • Coordinate schedules, facilitators, communications, materials, completion tracking, and program feedback • Partner with department leaders and subject matter experts to define role-specific onboarding within organization-wide standards • Assess training needs and recommend learning or performance-support solutions • Create instructor-led, virtual, and e-learning materials, including presentations, facilitator and participant guides, job aids, videos, and knowledge checks • Apply instructional design and accessibility principles to produce practical, audience-appropriate content • Manage content review, approval, version control, maintenance, and train-the-trainer support • Support leadership, professional skills, and other learning programs • Facilitate training in person or virtually and evaluate effectiveness through completion data, learner feedback, knowledge checks, and leader follow-up • Coordinate federal, state, and role-specific compliance training • Maintain compliance matrices, assignment requirements, deadlines, and audit-ready LMS records • Monitor completion, report overdue or at-risk training, guide leader follow-up, and update assignments • Administer Relias user and job-title data, training plans, assignments, content, testing, reporting, and troubleshooting • Maintain assignment logic based on role, location, level of care, and confirmed requirements • Create and schedule supervisor reports and support administrators, leaders, and learners • Partner with Data Integration and Information Technology to resolve data, access, integration, and system issues • Monitor LMS data quality, recommend process and configuration improvements, and manage the vendor relationship • Support manager training and resources for KPIs, goal setting, check-ins, calibration, performance reviews, talent reviews, and development planning • Help leaders connect development goals with learning opportunities and business priorities • Communicate learning programs, requirements, deadlines, and resources across the organization • Build partnerships and clarify training ownership, timelines, content-review responsibilities, and follow-up expectations • Champion continuous learning and consistent associate and leader development

🎯 Requirements

• Bachelor's degree in human resources, organizational development, education, instructional design, or a related field; equivalent relevant experience may be considered • Five to seven years of experience in training, learning and development, instructional design, or organizational development • Experience administering Relias or a comparable LMS and developing onboarding, compliance, leadership, system, or professional development training • Knowledge of adult learning, instructional design, facilitation, learning evaluation, and training-compliance record keeping • Strong skills in LMS administration, reporting, data analysis, troubleshooting, communication, project coordination, and stakeholder management • Proficiency with Microsoft 365 and common e-learning, virtual-training, and content-development tools • Experience in senior living, healthcare, or another multi-location regulated industry • Certification in training, instructional design, human resources, or change management (preferred, not required)

🏖️ Benefits

• Generous Salary + Bonus • Competitive Benefits • Immediate Access to Earned Income Through Dayforce Wallet • Recognition and Rewards Program • Vacation, Holiday, and Sick Pay • 401k Program • Education and Training Programs Available