Sales Development Representative

🕒 February 25

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WATI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

WATI is a company that provides a communication platform leveraging the WhatsApp Business API to enhance marketing, sales, service, and customer support automation. By integrating various functionalities such as chatbots and analytics, WATI assists businesses in scaling customer interactions efficiently. Its services include managing conversations, providing personalized content, and connecting businesses with their audience through WhatsApp, Facebook, and Instagram, making it a robust solution for companies aiming to improve customer engagement and operational efficiency across digital channels.

📋 Description

• Lead Generation & Qualification: Identify and research potential customers through inbound channels. Qualify leads to ensure alignment with our ideal customer profile. • Market Expansion: Execute region-specific strategies to grow Wati’s footprint in LATAM, contributing directly to sales pipeline and revenue growth. • Customer Engagement: Communicate with prospects via email, phone, WhatsApp, and virtual meetings to understand their needs and educate them on Wati’s value proposition. • Sales Collaboration: Work closely with Account Executives and Marketing to hand off qualified leads, provide market insights, and optimize campaigns. • CRM & Reporting: Maintain accurate lead and opportunity records in the CRM system and share regular updates with the regional team. • Experimentation & Feedback: Test new outreach tactics, gather market feedback, and help shape go-to-market messaging for the region.

🎯 Requirements

• 2–4 years of experience in business development, sales, or a customer-facing role—preferably in SaaS or tech. • Deep understanding of the LATAM market and experience working with businesses in the region. • Strong communication, relationship-building, and negotiation skills. • Self-starter with the ability to work independently and manage time effectively in a remote environment. • Fluent in Portuguese and Spanish (Comfortable with intermediate-level English for internal communication) • Comfortable using tools like HubSpot, Salesforce, Zoho or other CRMs. • Background as a SDR/AE in SaaS with a focus on conversational marketing is a bonus. • Consultative sales mindset, resilience in handling objections, and curiosity to constantly learn and adapt. • Passion for showing how automation and conversational experiences via WhatsApp can transform customer engagement for SMBs and enterprises.