HR Technology Platforms Manager

🔥 47 minutes ago

🇺🇸 United States – Remote

💵 $82.1k - $127.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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WCG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💊 Pharmaceuticals

☁️ SaaS

💰 Private Equity Round - WCG on 2019-11

Healthcare • Pharmaceuticals • SaaS

WCG is a global clinical research services and technology company that supports sponsors, CROs, research sites, and institutions across the lifecycle of clinical trials. Founded as a leader in independent ethical review, WCG provides IRB and IBC review, data monitoring committees, site enablement and study start-up services, participant recruitment and retention, and data & insights (including benchmarking, statistical consulting, and AI-powered trial foresight). The company also offers a suite of technology platforms (e. g. , ClinSphere®, eReview Manager, Total Enrollment, Total Feasibility) and large protocol and performance datasets to help design, plan, and run trials more efficiently and compliantly. WCG positions itself as a partner to biopharma and medical research organizations to accelerate trial activation, improve enrollment, and ensure regulatory and ethical compliance.

📋 Description

• Partner with HR Leadership Team and business owners to create an HR technology roadmap • Evaluate existing HR technology platforms and recommend enhancements, upgrades, replacements, or new investments • Serve as the primary administrator and subject matter expert for the HR technology ecosystem • Manage governance for technology stack integrity, security, compliance, and scalability • Lead HR vendor qualification processes for new technologies • Monitor industry trends, emerging technologies, AI capabilities, and best practices • Configure, maintain, and optimize HRIS, ATS, onboarding, learning, performance, compensation, engagement, workforce planning, case management, and related systems • Manage system upgrades, releases, testing, configuration changes, integrations, workflows, permissions, and security settings • Evaluate system utilization and improve efficiency, user experience, and adoption • Partner with Technology Solutions and vendors to resolve technical issues and implement enhancements • Ensure compliance with employment, privacy, security, and data protection requirements • Translate business requirements into technology solutions and system enhancements • Lead business process redesign, workflow automation, and digital-tool initiatives • Build relationships with HR leaders, business stakeholders, employees, managers, and technology partners • Gather stakeholder requirements and prioritize aligned solutions • Advise stakeholders on HR technology capabilities and opportunities • Collaborate on training, communication, and change-management plans • Extract and supply HR-system data for dashboards, reports, scorecards, and workforce analytics • Ensure data quality through audits, validation, and corrective action plans • Manage HR technology vendors and external partners • Lead implementations, enhancements, integrations, and optimization projects • Develop business cases, project plans, requirements documentation, testing strategies, and implementation roadmaps • Monitor project timelines, budgets, risks, and outcomes • Perform other duties as assigned by supervisor

🎯 Requirements

• Bachelor's degree in human resources, Information Systems, Business Administration, Computer Science, Data Analytics, or a related field • Minimum of 5 years of experience administrating and optimizing a diverse array of HR technology platforms • Minimum of 2 years of experience identifying, updating and implementing integrated enterprise HR systems including ATS, LMS, Employee Relations and Employee Engagement platforms • Prior experience supporting enterprise HR systems, including an HRIS, applicant tracking system, learning management system and employee engagement survey platforms • Experience with HR systems data extraction, reporting, and analytics • Demonstrated prior experience with at least two HR technology implementations, ideally an HRIS and/or applicant tracking system • Advanced proficiency in Microsoft CoPilot, Excel and reporting tools • Experience managing HR system configurations, workflows, permissions, integrations, and testing • Experience required in audit controls and external auditing support • Strong strategic and analytical thinking skills • Ability to translate complex technical concepts into business-friendly recommendations • Exceptional project management and organizational skills • Strong stakeholder management and influencing abilities • Excellent communication and presentation skills • Ability to manage multiple priorities in a fast-paced environment • Promotes and integrates AI-enabled solutions into daily work • Strong problem-solving and process improvement mindset • High attention to detail and commitment to data accuracy • Ability to maintain confidentiality of sensitive employee and company information • Preferred: Experience implementing, configuring and maintaining ADP Workforce Now and iCIMS • Preferred: Experience evaluating and selecting HR technology vendors and solutions • Preferred: Experience managing HR technology within a life science, CRO, healthcare, or highly regulated environment • Preferred: HR Technology certifications (HRIP)

🏖️ Benefits

• Medical, dental, vision, life and disability insurance • 401(k) with company match • Flexible spending accounts • Employee assistance programs • Work/life balance tools • Referral bonuses • Tuition reimbursement • On-the-job training • Certification assistance • Continuing education support • Paid holidays, vacation, and sick time • Career development opportunities across One WCG

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