Account Executive

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $58.5k - $70.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Serve as the primary post-sale point of contact and strategic advisor for assigned client accounts • Build deep, long-term relationships based on trust, transparency, and shared goals • Understand each client’s business, KPIs, and growth strategies • Champion client success through regular touchpoints, planning sessions, and business reviews • Own account growth and retention, contributing to increased ARR for WEX • Identify and close upsell and cross-sell opportunities • Lead the renewal process and demonstrate client value • Use strategic planning and quarterly business reviews to showcase ROI and build expansion roadmaps • Guide clients through best practices and advanced product features • Develop enablement plans supporting customer-specific business outcomes • Drive product utilization, adoption, and churn prevention • Act as the single point of accountability for issue resolution and client satisfaction • Coordinate with Sales, Product, Engineering, Support, and other internal teams • Proactively identify and address client friction points • Share product updates, enhancements, and news • Gather and communicate customer feedback to influence product and service improvements • Represent the voice of the customer within WEX • Maintain accurate records of client status, activity, and opportunities • Monitor and report satisfaction, renewal rate, and revenue expansion metrics • Contribute to customer success strategies, playbooks, and best practices

🎯 Requirements

• Minimum 3-5 years of Customer Success or Account Executive experience • Bachelor’s degree or equivalent relevant experience • Advanced knowledge of HSA, HRA, FSA, Commuter, COBRA, Retiree Billing, and FMLA Billing preferred • Strong understanding of Savings & Spending and COBRA regulatory requirements • Proven track record of managing client relationships and driving account growth • Experience with renewals, expansions, and achieving retention and revenue targets • Excellent communication, presentation, and relationship-building skills • High accountability mindset—you take ownership, deliver results, and build trust • Ability to work cross-functionally and manage multiple priorities independently • Proficiency in CRM and client engagement platforms (e.g., Salesforce)

🏖️ Benefits

• Commission eligibility for most sales positions under an applicable plan • Health insurance • Dental insurance • Vision insurance • Retirement savings plan • Paid time off • Health savings account • Flexible spending accounts • Life insurance • Disability insurance • Tuition reimbursement