Account Manager

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $73.9k - $108.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Wiley

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📚 Education

🔬 Science

Education • Science

Wiley is a global publishing and information services company that connects researchers, educators, students, and professionals through scholarly journals, books, digital content, and learning platforms. It operates Wiley Online Library with thousands of journals, reference works, and books, provides textbooks and courseware (including rental and digital access), and offers publishing, research support, and AI-enabled tools and services for academic institutions, R&D teams, societies, and corporations. Wiley advances research discovery and professional learning by combining trusted content with technology platforms, licensing, and development services.

📋 Description

• Manage a portfolio of 150–250 institutional accounts and drive measurable revenue growth • Develop and continuously revisit comprehensive account plans with internal POD teams • Analyze customer usage data and performance trends to identify account health, challenges, and growth opportunities • Lead renewal agreement negotiations while meeting revenue goals and compliance requirements • Identify cross-selling and upselling opportunities across Wiley’s journal and non-journal portfolio • Research client organizations and align tailored solutions with their strategic goals • Cultivate relationships with decision-makers, influencers, and stakeholders at client institutions • Conduct strategic, consultative negotiations to secure mutually beneficial agreements • Maintain accurate CRM pipelines and provide forecasts and insights to leadership • Collaborate with customer success, sales operations, editorial, and other teams • Represent Wiley at conferences and industry events

🎯 Requirements

• Bachelor’s degree (4-year) • Minimum 5 years of proven success managing complex, strategic accounts and consistently exceeding sales targets • Experience in consultative sales with a track record of achieving financial goals in a high-impact role • Ability to collaborate across teams and regions • Ability to diagnose institutional clients’ unique needs and provide value-driven solutions • Strong written and verbal communication skills • Ability to work independently and manage a book of business proactively • Experience leading data-driven negotiations and creating win-win outcomes • Willingness to travel up to 40% to meet clients and attend industry events • Resume/CV required with application

🏖️ Benefits

• Meeting-free Friday afternoons for focused work and professional development • Wide range of employee programs supporting community, learning, and growth • Comprehensive benefits package • Competitive compensation • Continual learning and internal mobility opportunities • Reasonable accommodation for applicants and employees with disabilities