Sales Operations Specialist

Job not on LinkedIn

🔥 15 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $54.3k - $74.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wiley

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📚 Education

🔬 Science

Education • Science

Wiley is a global publishing and information services company that connects researchers, educators, students, and professionals through scholarly journals, books, digital content, and learning platforms. It operates Wiley Online Library with thousands of journals, reference works, and books, provides textbooks and courseware (including rental and digital access), and offers publishing, research support, and AI-enabled tools and services for academic institutions, R&D teams, societies, and corporations. Wiley advances research discovery and professional learning by combining trusted content with technology platforms, licensing, and development services.

📋 Description

• Serve as the first point of contact for incoming Sales Operations requests via email and Slack • Own and maintain the internal Knowledgebase • Develop proficiency in Salesforce, including reporting, data management, and workflow support • Maintain data integrity and accuracy across platforms • Support report and dashboard creation, maintenance, and delivery • Assist with managing data mining assets and integrating third-party data • Collaborate with the Director of Sales, Regional Sales Managers, Sales Operations Manager, and Senior Data Analyst • Take ownership of sales tools and troubleshoot issues • Develop and deliver how-to sessions and process training • Participate in meetings and team initiatives

🎯 Requirements

• BA/BS degree or equivalent experience • Hands-on Salesforce experience • Strong written and verbal communication skills • Comfortable presenting to both small and large groups • Proficiency with Excel and Google Sheets • Familiarity with Slack, Zoom, and Google/Microsoft Suite • Detail-oriented and organized across multiple priorities • Team-first attitude and genuine desire to help others • SQL or data querying experience preferred • Basic HTML/CSS knowledge preferred • Background in higher education or edtech preferred • Comfortable with AI tools preferred • Experience with Salesloft preferred

🏖️ Benefits

• Meeting-free Friday afternoons for focused work and professional development • Robust employee programming supporting community, learning, and growth • Comprehensive benefits package • Competitive compensation • Reasonable accommodation for applicants and employees with disabilities • Internal mobility opportunities