Swing Dispatcher/Router

🔥 0 minutes ago

🌲 North Carolina, South Carolina – Remote

🌲 North Carolina – Remote 🌴 South Carolina – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📦 Logistics

🏗️ Construction

🏭 Manufacturing

💰 Post-IPO Debt on 2023-07

Logistics • Construction • Manufacturing

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Provide support to the Area Dispatch Supervisor in directing the Centralized Dispatch Center/function • Verify checks and balances so all work is covered and dispatcher shifts are monitored • Cover dispatcher breaks, sick time, and vacation absences • Manage cross-training and new-hire training • Improve operations and implement best practices • Handle escalations using documented processes • Partner with dispatchers and routers to resolve down-route coverage and optimize route efficiency • Ensure all same-day and next-day work is assigned to drivers, considering load type, customer expectations, landfill requirements, and other factors • Participate in leadership-team skill development through role-playing • Discuss processes and procedures with routers and dispatchers • Serve as a first contact for ongoing training and mentor new hires during onboarding • Perform other duties as assigned

🎯 Requirements

• Must live within the South Atlantic Market Area: Georgia, South Carolina, or North Carolina • High school diploma or accredited G.E.D. • 2 years of previous dispatching experience • Strong computer competency • Strong communication skills • Additional or specialized training in transportation, logistics, or a similar area of study preferred • Customer service experience in a call-center environment preferred • Ability to work flexibly during operation hours of 2:00 a.m. to 6:30 p.m. • Must have, or be willing to obtain, a REAL ID or TSA-approved alternative if required for air travel or access to federal property

🏖️ Benefits

• Your Tomorrow Education Assistance Program • Paid on-the-job training • Established career progression • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • 401(k) with company match • Stock purchase plan / discounted stock options • Paid vacation • Paid holidays • Paid personal days • Dependent day care