Account & Relationship Management Executive

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $71.3k - $124.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Wolters Kluwer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1836

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

📋 Description

• Drive revenue growth and customer retention across a defined territory of academic, medical, research, and healthcare institutions • Manage a portfolio of large accounts while developing new business opportunities through a consultative sales approach • Build trusted relationships with library leaders, faculty, researchers, clinicians, administrators, and executive stakeholders • Align Ovid's evidence-based information solutions, workflow tools, and research resources to customer needs • Develop deep expertise in Ovid's clinical, research, educational, and workflow solutions • Create and execute strategic territory and account plans • Serve as a trusted advisor to key stakeholders and decision-makers • Identify customer challenges, priorities, accreditation requirements, and research objectives • Lead complex sales opportunities using consultative and value-based selling • Develop account growth strategies to increase product adoption, engagement, and partnership value • Prospect for new business within existing accounts and assigned territory • Conduct business reviews, strategic planning sessions, product demonstrations, and executive presentations • Prepare proposals, pricing recommendations, renewal strategies, and contract negotiations • Collaborate with product specialists, customer success, marketing, and leadership teams • Maintain pipeline, opportunity, contact, and account information in Salesforce CRM • Deliver sales forecasts and territory updates to leadership • Meet or exceed revenue, retention, and growth targets • Travel throughout the assigned territory for customer engagement, strategic meetings, conferences, and sales activities

🎯 Requirements

• Bachelor's degree or equivalent combination of education and professional experience • 5+ years of successful experience in strategic account management, consultative sales, business development, or enterprise sales • Demonstrated ability to manage large, complex accounts with multiple stakeholders and lengthy sales cycles • Experience developing and executing strategic account plans that drive revenue growth and customer retention • Strong consultative selling, negotiation, presentation, and relationship-building skills • Excellent verbal and written communication skills, including executive-level presentations • Proven ability to identify customer needs and translate them into solution-based recommendations • Experience managing a sales pipeline and forecasting through Salesforce or similar CRM platforms • Ability to work independently, prioritize multiple opportunities, and manage a geographic territory effectively • Preferred: Experience selling information, technology, SaaS, healthcare, educational, library, research, publishing, or clinical workflow solutions • Preferred: Knowledge of academic medical centers, hospitals, healthcare systems, medical schools, universities, libraries, or research institutions • Preferred: Familiarity with evidence-based medicine, clinical decision support tools, medical education resources, or scholarly research workflows • Preferred: Experience selling into C-suite, dean-level, library leadership, faculty, and healthcare executive audiences

🏖️ Benefits

• Uncapped earning potential • Commission eligibility • Medical, Dental, & Vision Plans • 401(k) • FSA/HSA • Commuter Benefits • Tuition Assistance Plan • Vacation and Sick Time • Paid Parental Leave • Permanent remote role with limited travel