Field Service Technician

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🔥 0 minutes ago

🎰 Nevada – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

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Logo of XOS (X-Ray Optical Systems)

XOS (X-Ray Optical Systems)

51 - 200 employees

🏭 Manufacturing

🔬 Science

🏥 Healthcare

Manufacturing • Science • Healthcare

XOS (X-Ray Optical Systems) is a leading manufacturer of application-specific X-ray analyzers, providing elemental analysis solutions that enhance customer efficiency and public safety. Specializing in analytical instruments including X-ray fluorescence and polycapillary optics, XOS offers portable, lab, and process analyzers for petroleum and biofuels with unmatched precision. The company aims to improve the accuracy and speed of analysis while reducing the complexity and cost of its instruments. XOS is a part of Danaher, a global science and technology innovator.

📋 Description

• Diagnose, repair, and report on quality and design concerns on Xos vehicles and products • Collaborate with design, engineering, software, and external partner teams • Perform low-voltage and high-voltage electrical diagnosis, controls, and module programming • Apply electrical knowledge and use various volt-ohm meters • Use mechanical knowledge of commercial truck systems, including motors and harness systems • Provide professional customer-facing support in person, by phone, and by email • Complete timely and accurate case notes and repair orders; initiate new cases as required • Communicate professionally with customers on-site and remotely • Complete training objectives and certifications assigned by management • Perform additional assigned duties • Quantify customer concerns into actionable technical issues and provide detailed cause, root-cause, and corrective-action reporting to improve production quality and field-fix development • Travel primarily in the field to service the West Coast, including frequent multi-state and international travel and regular cross-border travel to Canada

🎯 Requirements

• Proven proficiency with high and low voltage electrical systems • Associate's Degree or Vocational Certificate in an automotive service technology-related field, or 4+ years of relevant experience • ASE Certifications are a plus • CDL Class A or B preferred • Proficiency in Google Suite applications • Ability to read and interpret electrical schematics • Valid driver's license and clean driving record required • Ability to meet security clearance requirements and comply with applicable pre-employment conditions • Legally eligible for international travel and admissible to Canada for business purposes; able to obtain and maintain required travel documentation • Available to travel as business needs require, typically 60–80% of the time including overnight stays, weekends, holidays, and outside standard business hours • Ability to regularly lift over 50 pounds and perform work under commercial vehicles using personal protective equipment, outdoors and in varying weather conditions

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision coverage for you and your family, with PPO and HMO (California) plans available; plans with 100% covered employee premiums • Voluntary ancillary benefits • HSA & FSA Plans • PTO, including vacation time, sick time, and paid holidays • Generous company holidays, including a winter holiday hiatus in December • Basic Life & AD&D Insurance, 100% covered by Xos • Option to purchase additional life insurance coverage for yourself and eligible dependents • Betterment 401(k) employer-sponsored retirement plan • Pet Insurance • Opportunities to learn, grow, and advance in your career

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