Senior Case Analyst

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

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Logo of YA Group

YA Group

501 - 1000 employees

Founded 1997

💼 Consulting

🏗️ Construction

🛡️ Insurance

💰 Private equity on 2021-09

Consulting • Construction • Insurance

YA Group is a global technical consulting firm that provides forensic, engineering, environmental, construction, and claims-related expert services to clients who need clarity in complex, high-stakes matters. Their offerings include accident reconstruction and biomechanics, forensic engineering and architecture, construction consulting and quantity surveying, environmental investigations, forensic accounting, litigation support and expert witness services, project and program management, owner’s representation, testing and laboratory services, and insurance claims consulting. The firm emphasizes technical excellence, interconnected multidisciplinary teams, rapid local response from a global expert network, and over 25 years of experience delivering services for construction, insurance, legal, government, and corporate clients.

📋 Description

• Determine case eligibility and project scope • Plan for case needs • Create and monitor project schedules to manage deadlines • Coordinate and monitor receipt of records and provision of services • Initiate records requests and searches • Disseminate information between experts and clients • Track case progress • Maintain project records by documenting events and completion status • Work with experts to handle project issues • Interact with internal and external parties • Provide case status and information verbally and in writing • Analyze outcomes, monitor variances, identify trends, and recommend actions to management • Provide high-quality services to clients • Serve as point of contact for colleagues with case-related questions or issues • Assist with training new Case Analysts and deliver ongoing development sessions • Collaborate on creating and refining SOPs • Perform additional duties as assigned

🎯 Requirements

• 5+ years of experience in case management, project coordination, legal support, or a related professional services environment • Experience coordinating complex projects, managing competing priorities, and supporting or mentoring team members • High school diploma or equivalent required • Some college coursework or an associate degree preferred • Strong organizational and time management skills with the ability to manage multiple tasks and deadlines • Excellent verbal and written communication skills • Proficiency in Microsoft Office and Salesforce, NetSuite, Egnyte, or similar case management and document management systems • Self-motivated with attention to detail and accuracy • Must reside in the United States within the Central Time Zone

🏖️ Benefits

• Employee-focused culture • Strong commitment to work-life balance • Remote work • Flexible vacation & Paid holidays • Paid family care/sick leave • Parental leave • Medical, Dental, Vision + more • 401k w/match • Career growth • Competitive salaries

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