Director, GTM Operations

Job not on LinkedIn

🔥 17 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $231.8k - $295k / year

⏰ Full Time

🔴 Lead

🎁 Product Marketing

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Zapier

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

⚡ Productivity

🤝 B2B

💰 Secondary Market on 2021-04

SaaS • Productivity • B2B

Zapier is a leading automation platform that enables users to connect and automate workflows across more than 7,000 applications. Known for its no-code approach, Zapier empowers individuals and teams to streamline tasks by creating automated processes called "Zaps," which link triggers and actions between different apps. The platform is trusted by millions of users globally, including 87% of Forbes Cloud 100 companies, offering solutions that enhance productivity and efficiency in various business functions.

📋 Description

• Own GTM Operations end to end • Lead approximately five direct reports across strategy, program management, and systems and platform architecture, plus embedded operators across Sales, Marketing, Customer Success, Support and Partnerships • Audit existing programs, tools, reports and workflows, and retire those that no longer serve the strategy • Identify, build or direct AI agents and measure their business impact • Own lead flow, routing and prioritization end to end • Deliver real-time lead routing and prioritization as the first major project • Build and maintain target account lists with Sales, Marketing, data and enrichment vendors • Create a trusted, standardized set of GTM metrics with filters and drill-downs • Build attribution across GTM to measure deal value, contributors and effective tactics • Design measurement for experiments and communicate results • Own the GTM Operations roadmap and manage intake, priorities and delivery • Partner with AI Engineering, Data, Revenue Enablement, Finance and Business Operations • Document decisions and trade-offs and write proposals securing leadership commitment, people and budget • Report to the Senior Director, Technical Operations and Automation Platform and work with the CRO, Sales and Marketing leaders, Finance and COO

🎯 Requirements

• Demonstrated experience leading GTM Operations outcomes in a sales-led business • Experience connecting leads, pipeline, routing and revenue, and measuring results • Experience supporting multiple sales motions, such as self-serve, mid-market and enterprise • Experience building or leading AI agents, automations and GTM systems such as routing, lead scoring or attribution • Hands-on SQL skills • Experience with HubSpot or Salesforce • Experience with a data warehouse such as Databricks or Snowflake • Experience influencing VP- and executive-level leaders through written proposals and trade-offs • Experience leading distributed teams across time zones, including senior individual contributors • Experience driving adoption and measuring usage of delivered systems • Experience leading people as a manager or hands-on lead • Ability to design systems for scale, maintenance, security and governance • Education is not a requirement

🏖️ Benefits

• Remote work at an all-remote company • Competitive compensation • Equitable, transparent pay practices • Compensation based on demonstrated business impact • Reasonable accommodations for applicants with disabilities • Seven-day application status updates throughout the process

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