Senior Sales Systems Manager – New Construction

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $112.8k - $180.2k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Own the process improvement and automation roadmap for New Construction • Identify and prioritize opportunities based on business impact and effort • Map and redesign end-to-end workflows across sales activity, contracting, onboarding, product activation and billing handoffs • Translate business needs into future-state processes, business rules, data needs, acceptance criteria and success measures • Use AI-enabled capabilities and partner with system owners and Engineering on technical solutions • Lead implementation from design through stabilization • Coordinate stakeholders, conduct user acceptance testing, manage dependencies and resolve post-rollout issues • Improve connections across sales systems and reduce manual steps and fragmented handoffs • Establish process documentation, exception handling, controls and ongoing ownership • Partner with Sales Enablement and frontline leaders to support adoption • Measure cycle time, manual touchpoints, error and rework rates, adoption and operational capacity gains

🎯 Requirements

• 8+ years of relevant experience in sales operations, revenue operations, business systems or process improvement • Track record of delivering cross-functional workflow improvements • Experience leading initiatives from problem identification through implementation, adoption and measurement • Understanding of sales and customer-facing operations, including CRM workflows and handoffs between selling, contracting, onboarding, activation and billing • Comfortable working with Salesforce • Hands-on experience configuring workflow or automation solutions • Experience using process mapping and data to prioritize changes • Experience applying AI to real workflows and evaluating accuracy, controls and ongoing support needs • Ability to influence without formal authority and communicate with technical and nontechnical partners

🏖️ Benefits

• Remote work from a physical location of choice • Equity awards • Flexible work through Cloud HQ/distributed work • Equal employment opportunity and accommodation support

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