Manager, Vendor Programs – Implementation

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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ZING. Enamel Whitening. Toothpaste, but magic.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💄 Beauty

🛒 Retail

🧘 Wellness

Beauty • Retail • Wellness

ZING is a toothpaste company that specializes in enamel whitening with a unique formulation that promises to dissolve stains, repair enamel, and reduce sensitivity. Proudly made in the UK, ZING's products are vegan, cruelty-free, and 100% recyclable. Their toothpaste is designed to be enjoyable to use while providing effective dental care, with a focus on natural ingredients and sustainability.

📋 Description

• Own and manage end-to-end project execution for supplemental vendor implementations and enhancements, including planning, coordination, testing, go-live, and post-implementation stabilization • Develop and maintain detailed project plans, timelines, and dependencies • Coordinate cross-functional stakeholders across Operations, IT, Compliance, Finance, and Marketing • Track risks, issues, and mitigation strategies • Ensure vendors meet contractual, technical, and regulatory requirements • Lead vendor testing, validation, and sign-off processes • Communicate status updates and executive-level summaries as needed • Provide ongoing vendor oversight to ensure performance, compliance, and service quality • Partner with Operations, Compliance, IT, Finance, and Member Experience teams • Act as a single point of accountability for assigned vendors and implementations • Translate operational and regulatory requirements into actionable vendor expectations • Support leadership with insights, risks, and recommendations • Ensure supplemental benefits and services are delivered accurately, on time, and without disruptions

🎯 Requirements

• Bachelor’s degree or equivalent professional experience • 5+ years of experience in vendor management, project or program management, and healthcare operations, preferably Medicare Advantage or supplemental benefits • Strong understanding of supplemental benefits and vendor ecosystems • Strong understanding of 837 file formats and data exchanges • Strong understanding of regulatory and Part C reporting considerations • Experience with SSBCI programs and carded services preferred • Prior implementation experience with OTC, transportation, or carded benefits preferred • Familiarity with healthcare data reporting and dashboards • PMP, Lean, Six Sigma, or similar project management certification preferred, not required • Ability to manage multiple initiatives with competing priorities • Experience leading cross-functional projects with external vendors

🏖️ Benefits

• Medical, Dental, and Vision • Employer-Paid Life Insurance • Paid Maternal Leave • Paid Paternal Leave • 401(K) match up to 4% • Paid-Time-Off • Employee Assistance Programs • Supplemental benefits including Spouse Insurance, Pet Insurance, Critical Illness coverage, and ID Protection