Lien Resolution Agency Manager

🕒 August 14

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 38%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ZipLiens

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

ZipLiens is a company that specializes in personal injury lien resolution services. They offer technology solutions and expert negotiation services to help law firms save time and resources spent on resolving various types of liens, such as healthcare and insurance liens. ZipLiens integrates with personal injury firms to provide significant time and cost savings, improving productivity and profitability. Their services also include process transparency and responsive communications through a customer portal. ZipLiens aims to ensure quality and timely reductions in liens by handling cases related to Medicaid, Medicare, military liens, private health insurance, hospital liens, and more. They are trusted by top law firms across the US for their efficient and effective lien resolution skills.

📋 Description

• Collaborate with department leadership on resolution strategy and protocol formation based on project requirements and client directives • Coordinate with lien resolution operations teams regarding milestones, deliverables, and timeframes related to health plan agencies • Assist with client communication when appropriate • Track health plan agency resolution progress and ensure program/protocol requirements and internal service-level standards are met • Identify and escalate delays or anticipated obstacles • Create and maintain a master directory of health plan agency profiles, key contacts, data points, and operational details • Integrate directory items into operational applications and update and monitor them as needed • Serve as the main point of contact and authorized representative for health plan agency portal/account access • Maintain regular communications and coordinate agency relationship meetings • Assist with creating, producing, and disseminating reports for clients and health plan agencies • Participate in meetings with the tech/development team regarding the company portal build-out • Collaborate with the tech/development team on tool implementation and issue identification/prioritization • Assist with miscellaneous lien resolution activities as needed

🎯 Requirements

• 3–5 years of experience managing relationships with external stakeholders such as government agencies, health plans, or managed care organizations, within lien resolution, Medicare/Medicaid coordination, or healthcare revenue cycle operations • Experience working with technical data and resolving data-related issues with internal teams • Effective cross-functional collaboration across legal, operations, and technical teams • Strong problem-solving skills and comfort navigating ambiguity with minimal oversight • Highly organized and detail-oriented, with a commitment to accuracy and follow-through • Clear, professional communication skills with the ability to engage internal teams and external agency partners • Team-oriented and adaptable, with the ability to thrive in a fast-paced, remote environment • Bachelor's degree or equivalent experience preferred • Willingness to travel minimally (1–2 times per year) as required • Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future

🏖️ Benefits

• Private Health Care Plan (Medical, Dental & Vision) • Company-Paid Short-Term Disability Coverage • 401K Plan with a company match • Paid Time Off (Vacation, Sick & Select Holidays) • Maternity & Paternity leave • Ability to work from home • Quarterly bonus opportunity