Lien Resolution Agency Manager

Job not on LinkedIn

🔥 0 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ZipLiens

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

ZipLiens is a company that specializes in personal injury lien resolution services. They offer technology solutions and expert negotiation services to help law firms save time and resources spent on resolving various types of liens, such as healthcare and insurance liens. ZipLiens integrates with personal injury firms to provide significant time and cost savings, improving productivity and profitability. Their services also include process transparency and responsive communications through a customer portal. ZipLiens aims to ensure quality and timely reductions in liens by handling cases related to Medicaid, Medicare, military liens, private health insurance, hospital liens, and more. They are trusted by top law firms across the US for their efficient and effective lien resolution skills.

📋 Description

• Build and maintain relationships with Medicare, State Medicaid Agencies, managed care partners, recovery vendors, and private or other government lien representatives • Collaborate with department leadership on resolution strategy and protocol formation based on project requirements and client directives • Coordinate with lien resolution operations teams on milestones, deliverables, and timeframes related to health plan agencies • Assist with client communication when appropriate • Track health plan agency resolution progress and ensure program/protocol requirements and internal service levels are met • Identify and escalate delays or anticipated obstacles • Create and maintain a master directory of health plan agency profiles, key contacts, data points, and operational details • Integrate directory information into operational applications and monitor updates • Serve as the main point of contact and authorized representative for health plan agency portal/account access • Coordinate agency relationship meetings and maintain regular communications • Assist with creating, producing, and disseminating reports for clients and health plan agencies • Participate in meetings with the tech/development team regarding the company portal build-out • Collaborate with the tech/development team on tool implementation and issue prioritization • Assist with miscellaneous lien resolution activities as needed

🎯 Requirements

• 3–5 years of experience managing relationships with external stakeholders such as government agencies, health plans, or managed care organizations within lien resolution, Medicare/Medicaid coordination, or healthcare revenue cycle operations • Experience working with technical data and resolving data-related issues with internal teams • Effective cross-functional collaboration across legal, operations, and technical teams • Strong problem-solving skills and comfort navigating ambiguity with minimal oversight • Highly organized and detail-oriented, with commitment to accuracy and follow-through • Clear, professional communication skills for engaging internal teams and external agency partners • Team-oriented and adaptable; able to thrive in a fast-paced, remote environment • Bachelor's degree or equivalent experience preferred • Willingness to travel minimally, 1–2 times per year, as required • Must be authorized to work in the United States without employer-sponsored visa support now or in the future

🏖️ Benefits

• Private Health Care Plan (Medical, Dental & Vision) • Company-Paid Short-Term Disability Coverage • 401K Plan with a company match • Paid Time Off (Vacation, Sick & Select Holidays) • Maternity & Paternity leave • Ability to work from home • Quarterly bonus opportunity