Integration Health Engineer

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $30 - $48 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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Zocdoc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

⚕️ Healthcare Insurance

🏪 Marketplace

🧘 Wellness

💰 $150M Private Equity Round on 2021-02

Healthcare Insurance • Marketplace • Wellness

Zocdoc is a digital health platform that connects patients with healthcare providers, allowing users to book appointments online with doctors and dentists who accept their insurance. The service offers a wide range of specialties, including primary care, dentistry, ob-gyn, dermatology, and psychiatry, among others. Zocdoc aims to make healthcare access easier by providing an app for appointment scheduling and management, enhancing the visibility and reputation of healthcare providers through verified reviews, and serving as a partner for health systems and private practices. The company does not provide medical advice but facilitates the connections and processes necessary for patients to access healthcare services efficiently.

📋 Description

• Full ownership of the continuous monitoring and health checks of system integrations. • Troubleshooting and resolving real-time integration errors, API failures, and data flow disruptions. • Building and fostering relationships with Account, DevOps, and IT teams to coordinate fixes and improvements. • Analyzing logs and alerts to determine the root cause of system failures and documenting resolutions. • Optimizing existing integrations for efficiency and enhanced performance. • Working with cutting edge GenAI tools and technology.

🎯 Requirements

• Meaningful (2+ years) experience in system integration health, API monitoring, and network troubleshooting • The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity • Proficiency in scripting/query languages like SQL, Python, PowerShell, or Bash for log analysis and automation. • A compassionate but consultative, and confident approach when collaborating on technical issues with cross-functional teams. • A fundamental understanding of API integrations, system operations, and incident management best practices. • Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity • Experience with industry-standard monitoring tools such as Splunk, Datadog, or Prometheus. • Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success • Humility. You believe in treating all people with dignity and respect, regardless of title or tenure

🏖️ Benefits

• Flexible work environment • Competitive PTO • 100% paid employee health benefit options (including medical, dental, and vision) • 401(k) with employer funded match • Corporate wellness program with Wellhub • Sabbatical leave (for employees with 5+ years of service) • Competitive paid parental leave and fertility/family planning reimbursement • Cell phone reimbursement • Employee Resource Groups and ZocClubs to promote shared community and belonging • Great Place to Work Certified