Trust & Compliance Operations Manager

Job not on LinkedIn

🔥 19 hours ago

🌵 Arizona, California, +21 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $150k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Zocks | AI for Advisors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🤖 Artificial Intelligence

💳 Fintech

☁️ SaaS

Artificial Intelligence • Fintech • SaaS

Zocks is a privacy-first AI platform designed specifically for financial advisors, supporting solo practitioners, mid-size practices, and enterprises. It automates key tasks such as note-taking, meeting preparation, and client communications, enhancing workflow efficiency and collaboration. Zocks ensures compliance and data control without recording conversations, helping advisors focus more on client relationships while seamlessly integrating with existing CRM systems and tools.

📋 Description

• Own the Trust & Compliance Operations function end to end, including the data room, trust center, and VDDQ/RFP response process • Serve as the single point of accountability for vendor due diligence questionnaires, RFPs, and RFIs across new business, renewals, and expansions • Run intake, drafting, internal review, and submission as a repeatable process • Track open requests against defined SLAs and flag at-risk deals to Sales leadership • Build and maintain a living knowledge base of pre-approved, audit-ready security, privacy, and compliance answers • Update the knowledge base for each SOC 2 cycle, policy update, or material product/infrastructure change • Partner with Engineering to scope and launch a self-service trust center • Own due diligence data room taxonomy, document versioning, access controls, and customer-facing versus internal content • Ensure data room documents reflect Zocks' current security and compliance posture • Connect Security, Legal, Product, Sales, and Customer Success to provide accurate, current information • Build relationships with subject-matter owners to keep source information flowing • Define and publish DDQ/RFP turnaround SLAs • Report quarterly on deals unblocked or accelerated, quantified in $ ARR

🎯 Requirements

• 4+ years experience owning VDDQs/RFPs/RFIs end to end, ideally in a regulated B2B SaaS environment • Working knowledge of security, privacy, and compliance frameworks relevant to financial-services vendors - SOC 2, ISO 27001, NIST CSF, GLBA/Reg S-P, and SEC/FINRA vendor oversight expectations • Demonstrated ability to translate technical and legal detail into plain-English, customer-ready language under deadline pressure • Experience building repeatable process and structure (data room taxonomy, knowledge base, SLAs) rather than handling diligence as one-off firefighting • Comfortable working cross-functionally with Security, Legal, Engineering, and Product to source accurate answers without deep technical expertise in each domain • Experience operating directly with prospects' and customers' security, compliance, and vendor-management teams, including on live diligence calls • Experience in or selling to financial services, wealthtech, or another regulated industry strongly preferred, given Zocks' focus on financial advisors and wealth management firms • Bachelor's degree or equivalent practical experience • Candidates must reside in one of: AZ, CA, CO, CT, FL, GA, ID, IL, IA, KS, MA, MI, NE, NJ, NV, NY, NC, OH, PA, SC, TN, TX, WA, WI • Background and reference checks required as part of onboarding • Offer pending references

🏖️ Benefits

• Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options) • Dental: 99% covered - Guardian, $1,500 annual benefit • Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance • FSA: Zocks matches dollar-for-dollar up to $500/year • Unlimited PTO • Paid sick time • 11 paid holidays • Birthing parent: 12 weeks fully paid parental leave • Non-birthing parent: 6 weeks fully paid parental leave • 401(k) via Guideline - Pre-tax and Roth options; low-cost Vanguard funds • MacBook laptop + Google Workspace, Slack, and Zoom provided • Equity grant - details included as part of your offer • Growth opportunities for high performers after 6 months • Collaborative, low-ego culture with smart, kind teammates