Business Program Manager

April 26

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501 - 1000

💰 $620M Series C on 2022-01

Description

• The Engineering Operations (EngOps) team is responsible for ensuring the Technology org is operating as effectively as possible. In this role, you’ll report directly to the Sr. Director of Engineering Operations and partner on a variety of non-technical programs across Tech. As a part of the EngOps team, you’ll help shape the development and culture of our growing Technology organization. You’ll help build, launch and maintain programs like Engineering Bootcamp, OKRs, Mentoring, and other organizational programs. You’ll work closely with people across the Tech org to manage organizational programs, including scoping solutions, building buy-in, setting a timeline with milestones and keeping stakeholders up to date on progress. You’re passionate about people and the way they grow and learn. You love taking a big opportunity, breaking it down into manageable pieces, building a plan and driving progress. Scrappy and hands-on with a “no job too big, or too small” approach, you’re able to juggle bigger projects alongside smaller day to day tasks seamlessly. You have experience in a fast-paced, dynamic environment where you leverage your ability to solve ambiguous problems, drive clarity and get things done. This is a remote opportunity within Canada and the US.

Requirements

• 6 - 9 years of program/project management experience• Demonstrated experience forming strong relationships and working cross-functionally in a remote-first or remote-only environment covering multiple countries and time zones• Experience working with Sr. Leaders to drive decision-making and accountability to deadlines• Solution-oriented, loves taking on challenges, can work successfully against shifting priorities and thrives in ambiguity• Exceptional communication skills; you’re able to draft comms, build decks and communicate clearly across many stakeholder groups• Experience building project timelines, including setting milestones and reporting on progress• Organized and detail-oriented, to help support our fast moving team.• Experience managing programs throughout the program lifecycle (ideation, proposal, timeline & milestone build, launch, execution and maintenance)• Experience managing program budgets• Experience building workflows to help teams operate more effectively

Benefits

• Weekly check-ins to make sure all projects and priorities are aligned, and to problem solve roadblocks• Flag and solution blockers that affect program’s progress and work with appropriate stakeholders to mitigate any issues.• Produce scalable and repeatable timelines and templates for efficiency; refining templates already in place, and creating new ones when necessary.• Refine high-level requirements from stakeholders and translate those into detailed, prioritized, actionable tasks. Define project plans, coordinate resources, manage rollout and ongoing support (or finding an end owner and transitioning to them seamlessly).• Examples of programs this role will be responsible for: - Work with cross-functional teams like HR, Finance and IT to build & Manage cross-Tech Business Cadences (QBR, Budget Reviews, Tooling reviews, etc) - Drive & refine the OKR process for Tech: build a cadence of review, ensure reporting is complete and drive the review conversation. - Work with our Talent partners to build & maintain the headcount management process for Tech; lead weekly cross-functional hiring meetings with Talent, update leaders on status of roles & align leaders on next wave of priority roles. - Work with the Tech Leadership Team to build new organizational programs like Developer Bootcamp and Mentoring and refine existing programs like Monthly Tech Manager Meets, Tech All Hands, etc.