Senior Scrum Master, Agile Coach

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3Pillar Global

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 Private Equity Round on 2021-10

SaaS • Enterprise • Artificial Intelligence

3Pillar Global is a modern application strategy, design, and engineering firm that specializes in delivering strategic software development initiatives for various industries. They offer a range of services, including application technology strategy, digital product engineering, data and analytics, and artificial intelligence development. 3Pillar Global focuses on helping organizations transform their bold ideas into breakthrough solutions by leveraging cutting-edge technologies such as generative and multimodal AI. They work with partners and clients across multiple sectors, including healthcare, financial services, insurance, media, and information services, to solve complex technology challenges and deliver high-performing results.

📋 Description

• Coach & Facilitate: Guide the team on Scrum and the Agile Manifesto; facilitate core ceremonies (stand-ups, planning, reviews, retrospectives) in a hands-off style—asking questions and facilitating rather than directing or doing the work. • Empower & Enable: Build self-managing teams, creating a safe environment that allows teams to fail and improve, driving toward self-sufficiency within a few months. • Partner with Product: Work in a co-empowering relationship with the Product Owner, coaching them on agile boundaries, backlog ordering, and creating value. • Metrics & Improvement: Own agile metrics to surface insights that drive continuous improvement; use data evidence to push back constructively on unrealistic delivery dates and protect team flow. • Stakeholder Management: Manage stakeholders under executive scrutiny, operating confidently within defined escalation pathways to ensure concerns are heard at the right level. • Continuous Improvement: Stay with teams for the long term, driving sustained focus on maturity and supporting other Scrum Masters across the organization.

🎯 Requirements

• Agile Expertise: Strong command of the Scrum Guide and Agile Manifesto; practitioners must be operating at or close to an agile-coach level (not early-career). • Pure Scrum Master Role: This is a non-hybrid role; we are looking for dedicated Scrum Masters, not combined roles (e.g., SM/Business Analyst). • Coaching & Influence: Proven experience in coaching and facilitating without authority; comfortable letting teams find their own pace. • Metrics Analysis: In-depth knowledge of agile metrics; ability to interpret data to drive improvement and protect team flow. • Scaling Experience: Fluency in scaling options (e.g., scrum-of-scrums) and the judgement to apply them proportionately as the estate grows. • Stakeholder Management: Confidence in managing stakeholders under scrutiny and escalating concerns effectively. • Additional Experience Desired • Workshop Facilitation: Experience in designing and running workshops, mindset exercises, and games for new and existing teams. • Emotional Intelligence: Ability to read team health through behavior, tone, and human interaction. • Missionary Mindset: Demonstrable track record of helping teams move from "cost-centre" mindsets to high-performing, mission-driven teams.

🏖️ Benefits

• Imagine a flexible work environment – whether it's the office, your home, or a blend of both. • You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. • We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. • Our professional services model enables us to accelerate career growth and development opportunities – across projects, offerings, and industries. • We are an equal opportunity employer.