Strategic Account Director, Media Buying

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Logo of 829 Studios

829 Studios

201 - 500 employees

Founded 2007

📣 Marketing

🤝 B2B

🤖 Artificial Intelligence

💰 Series unknown on 2021-09

Marketing • B2B • Artificial Intelligence

829 Studios is a performance-driven full-service digital marketing and brand experience agency. They provide end-to-end services including performance marketing (paid search, paid + organic social, programmatic & CTV, retail media, affiliate), SEO, marketing automation, conversion-rate optimization, brand strategy, web and digital product design, PR and crisis communications, influencer campaigns, and AI & analytics (data engineering, BI, AI/ML). The firm emphasizes a tech-first approach with proprietary platforms (Apollo performance software and analytics systems) and integrations across major ad, analytics, CMS, and marketing automation platforms to drive measurable growth for clients across B2B/enterprise, e-commerce, retail, higher education and other verticals.

📋 Description

• Serve as the senior strategic lead and executive point of contact for one to two high-value enterprise clients. • Build and sustain trusted partnerships with C-suite, VP-level, and senior marketing leadership at the client organization. • Lead executive-level conversations including QBRs, annual planning, business reviews, strategic planning sessions, and renewal discussions. • Act as the primary escalation point for complex client, operational, or strategic concerns. • Connect media performance — across CTV, OLV, display, native, audio, and emerging channels — to client business objectives, marketing organization priorities, and broader commercial outcomes. • Maintain a high standard of executive communication, professionalism, and relationship management across all client interactions. • Develop and lead long-term account strategy across the full programmatic stack, in close partnership with the assigned media strategist, media buyers, operating leadership, and analyst(s). • Translate performance insights and analytics into actionable, executive-ready recommendations. • Anticipate organizational shifts, market changes, and competitive pressures that may impact client priorities or partnership health. • Guide clients through annual and quarterly planning cycles, budget reallocations, and channel expansion conversations (e.g., CTV scale-up, retail media, audio, DOOH). • Ensure agency recommendations align with enterprise client realities — approval structures, brand safety standards, measurement frameworks, and procurement timelines. • Stay fluent in the broader programmatic landscape — DSP changes, supply-path optimization, privacy regulation, attention metrics, AI-driven optimization — and translate the implications into client strategy. • Own retention, NRR, and account satisfaction across the assigned portfolio. • Identify and convert strategic growth opportunities tied to client business needs, performance trends, and evolving media priorities. • Lead scope expansion conversations — additional channels, increased budgets, adjacent service lines — in partnership with practice leadership. • Own renewal strategy and forecasting; partner with agency leadership on commercial planning, pricing, and structural agreement evolution. • Co-own the client’s staffing and resource budget — making intentional, accountable decisions about how dedicated and shared resources are deployed in service of client outcomes and engagement profitability. • Maintain visibility into engagement profitability, resource allocation, and delivery quality across the account. • Operate as a player/coach on the account — leading the relationship and the strategy while remaining directly involved in the work. • Hold accountability for delivery quality, on-time execution, and integrated work product across media strategy, buying, creative, and analytics. • Own day-to-day meetings and client communication, in conjunction with project management and media strategists. • Set the cadence, the standards, and the priorities for the integrated team supporting the account; create the conditions for a focused, distraction-free team. • Scale the engagement model thoughtfully as the book of business grows — bringing on additional dedicated resources as account complexity warrants, never ahead of need. • Escalate and resolve operational risks, delivery challenges, and stakeholder concerns proactively. • Help establish scalable best practices for senior-led, performance-accountable account leadership as the practice grows.

🎯 Requirements

• 10+ years of experience in agency client services, account leadership, or strategic account management with a focus on performance media or programmatic buying. • Demonstrated history of owning enterprise client relationships at significant scale, with clear ownership of retention, expansion, and revenue outcomes. • Direct experience leading clients through programmatic media strategy — CTV, OLV, display, native, audio — at the executive level. • Working fluency (not necessarily hands-on execution) in major DSPs (The Trade Desk, DV360, Amazon DSP, Xandr, or similar), supply-path optimization, attribution and incrementality frameworks, and brand safety standards. • Proven track record of driving NRR and expansion within named enterprise accounts. • Comfort operating as a player/coach — willing to lead the relationship and stay close to the work, with the maturity to scale that posture as a team grows around them. • Experience navigating complex client organizations — multi-stakeholder structures, procurement cycles, brand and category gates, longer planning horizons. • Exceptional executive communication, presentation, and storytelling skills; comfort presenting to C-suite. • Experience leading integrated teams without direct authority — strategists, creative, analytics, project management. • Comfort in a fast-paced, entrepreneurial environment; agency or consulting background strongly preferred.

🏖️ Benefits

• Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. • Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. • 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. • Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. • Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. • Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. • Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events.

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