SDR Analyst

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ACOM Sistemas

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

🍽️ Food & Beverage

📦 Logistics

☁️ SaaS

Food & Beverage • Logistics • SaaS

ACOM Sistemas is a Brazilian software company that builds ERP and management platforms to simplify and automate back-office operations for food service, distribution and retail businesses. With around 20 years in the market, it offers a suite of SaaS products (EVEREST Food Service, EVEREST Distribuição, EverDocs, EverCont, CUCA) that provide order and inventory management, document control, accounting integration and workflow automation. The company emphasizes integrations with e‑commerce, logistics and financial partners and uses Machine Learning and RPA to reduce manual work and increase operational efficiency.

📋 Description

• Conduct active and inbound prospecting of leads for the ERP, using internal lists, inbound channels, referrals, and databases; • Enrich leads using available platforms (CRM, search tools, professional networks, WhatsApp, etc.); • Make first contact with leads via phone, WhatsApp, email, and other digital channels; • Identify and understand the lead's pain points, assessing whether the profile aligns with the ERP (foodservice segment, company size, business stage); • Qualify leads based on defined criteria (profile, needs, interest, and potential); • Schedule qualified meetings for the sales team/closer; • Log all interactions, statuses, and information in the CRM, keeping data organized and up to date; • Support the sales team with relevant information collected during qualification; • Maintain initial relationships with leads until they are handed over to the sales team.

🎯 Requirements

• Basic knowledge of commercial prospecting (outbound and inbound); • Basic understanding of the sales and pre-sales funnel; • Experience using a CRM to record and track leads; • Clear and concise communication by phone, WhatsApp, and email; • Organized information management and follow-up skills; • Ability to quickly understand the client's business.

🏖️ Benefits

• "Happy Day" on your birthday — one day off to dedicate to yourself; • Company social events; • Emotional well-being check-ins; • Workplace stretching/exercise sessions; • Mental health programs;