DevOps SRE Manager

March 21

Actionstep

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Actionstep's flexible, all-in-one practice management software will take you every step of your journey as a law firm.

Legal Practice Management Software • Cloud Software • Accounting Software • Billing Software • Document Management Software

51 - 200

💰 Venture Round on 2020-09

Description

• Manage and mentor a team of DevOps engineers and SREs, providing guidance, performance evaluations, and career development opportunities. • Establish and refine DevOps and SRE practices, including CI/CD, infrastructure as code, monitoring, incident response, and cost management. • Implement strategies for fault tolerance, disaster recovery, and business continuity to ensure high availability and reliability of SaaS platforms. • Drive adoption and continuous improvement of automation tools and frameworks for deployment, configuration management, and infrastructure provisioning. • Evaluate and select appropriate tools and technologies for DevOps and SRE practices, staying updated with industry trends. • Establish and monitor KPIs and SLOs to measure system reliability and operational efficiency, analysing metrics and incident data for proactive improvements. • Analyzing metrics, logs, and incident data to identify areas for improvement and proactively address potential issues. • Fostering a culture of collaboration, continuous learning, and knowledge sharing within the team and across the organization. • Leading important technical decisions with an eye towards scalability, modernization, and maintainability. • Ensuring adherence to cloud security best practices, including identity and access management, data protection, and compliance with relevant regulations and standards. • Leading cloud migration projects. • Implementing observability practices, including monitoring, logging, and tracing, to gain insights into system behavior and performance. • Collaborating with data engineering teams to design and maintain reliable and scalable data warehousing solutions. • Promoting engineering rigor through root cause analysis and effective problem solving. • Providing regular updates to stakeholders across the organization. • Recruiting, interview, and onboard great people to your teams. • Engaging in performance conversations and help align business objectives to career goals.

Requirements

• Bachelor’s degree in Computer Science or related field. • 3+ years of experience in a DevOps/SRE leadership role, preferably at a B2B SaaS company. • 5+ years of experience as an individual contributor on a DevOps team. • Deep understanding of DevOps principles, methodologies, and tools, including continuous integration, continuous deployment, infrastructure as code, monitoring, and incident management. • Hands-on experience with AWS and containerization solutions. • Proficiency in scripting languages (e.g., Python, Bash) and configuration management tools (e.g., Ansible, Terraform, CloudFormation). • Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues. • Excellent communication and collaboration skills, with the ability to work effectively across different teams and stakeholders. • Proven leadership and mentorship abilities, with a focus on team development and knowledge sharing. • Commitment to staying up-to-date with industry trends, best practices, and emerging technologies in the DevOps and SRE domains. • Knowledge of cloud security best practices, data protection, and compliance regulations. • Experience with cloud migration strategies and processes. • Understanding of observability concepts and tools (e.g., DataDog, NewRelic). • Familiarity with data warehousing solutions and data engineering practices. • Strong emphasis on engineering rigor and quality assurance practices. • Self-starter with the ability to operate and lead when no protocol exists. • Suitable National Criminal Check.

Benefits

• Flexible working