Director of Information Security

April 30

Ada

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We make customer service extraordinary for everyone.

Machine Learning • Customer Happiness • Artificial Intelligence • Customer Support • Chatbots

201 - 500

Description

• Develop a strategy and roadmap that helps Ada lead with a best-in-class trust program by combining and prioritizing investments in security, privacy, governance, and compliance. • Provide world-class client-facing security, privacy, and compliance support to our customers and GTM teams. • Develop a compliance strategy and annual roadmap while driving the organization to always be improving in accordance with our core values. • Serve as a key stakeholder assessing risk for Ada; create and lead Ada’s Internal Risk Assessment Committee; serve as Ada’s Data Protection Officer • Identify needs, assess, select, and manage external vendors to meet objectives and use influence to advocate for continuously improving information security practices across Ada. • Lead a small team of analysts and compliance efforts who will support you in your mandate.

Requirements

• CISSP, CISM, CCP, CIPP, CASP+, CCSP and/or other designations • 5+ years of experience in Security, Privacy and Compliance • Experience developing and maintaining a SOC2, ISO27001, and HIPAA compliance program • Recent relevant tactical experience, not just administration and strategy. • Experience within a SaaS software business

Benefits

• Competitive salary and generous stock option plan • Unlimited vacation • Wellness account • Extended health coverage • Dental/optical/travel insurance • Life insurance • Employee and family assistance plan