Field Service Engineer – Atomic Spectroscopy

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🔬 Science

🧬 Biotechnology

💊 Pharmaceuticals

💰 $500M Post-IPO Debt on 2019-09

Science • Biotechnology • Pharmaceuticals

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Provide on-site customer support for installation, implementation, maintenance, and repair of company and multi-vendor systems • Install, configure, and optimize system components at customer sites • Perform preventive and corrective maintenance to ensure system reliability and minimize downtime • Ensure customer satisfaction by advising on system configurations, preventive maintenance practices, and performance optimization strategies • Deliver fully integrated solutions as designed • Serve as a technical resource internally by managing escalations and collaborating with Support, Sales, Marketing, and R&D teams • Provide technical training, workshops, and knowledge transfer to field engineers and customers

🎯 Requirements

• Bachelor’s or Master’s degree in a scientific discipline such as chemistry, analytical chemistry, biochemistry, biotechnology, or a related field • Strong expertise in atomic spectroscopy / ICP-MS or related techniques, or an equivalent qualification • At least 4 years of relevant professional experience • Valid driver’s license • Flexible and willing to provide on-site customer support as required • Experience in a laboratory environment or with Agilent products is considered an advantage • Strong proficiency in German and English; knowledge of French is an advantage.

🏖️ Benefits

• Opportunities for career growth • Collaborative, inclusive, and forward-thinking work culture