Social Media & Community Manager, Brazil

April 20

Airalo

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World’s first eSIM store that gives you access to eSIMs for 200+ countries worldwide at affordable prices.

eSIM • Telecommunication • Travel Connectivity • Connectivity

51 - 200

Description

• Develop and execute an effective social media strategy tailored to the Brazilian market to increase brand awareness, engagement, and lead generation • Create compelling and shareable social media content, including text, images, videos, and infographics, that aligns with Airalo's brand voice and values. Developing an editorial calendar, and executing strategies on social media channels, and other region-specific community platforms • Monitor and actively engage with the Airalo community on social media platforms, respond to comments, questions, and feedback promptly, and build positive relationships with followers • Plan and execute paid social media campaigns to reach and convert the target audience, utilizing ad platforms such as Facebook Ads, Instagram Ads, and others • Monitor social media metrics, track KPIs, and generate regular reports to measure the effectiveness of social media efforts. Utilize insights to make data-driven improvements • Handle potential social media crises effectively, maintain a positive brand image, and address customer concerns professionally. And ensure compliance with local laws (e.g., copyright and data protection) • Stay current with industry trends, social media best practices, and emerging platforms to suggest new ideas and strategies to maintain Airalo's competitive edge

Requirements

• Bachelor’s degree with a strong similar professional background & 3+ years experience in a similar capacity • Extensive experience in brand management, content, social media, and customer and market insight in Brazil with an in-depth understanding of the social and digital space • Familiar with HootSuite or other social media publishing tools • Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, Snapchat, TikTok, and YouTube, and as of social media best practices, and regional, and global trends • Fluency in English, with impeccable verbal and written communication skills • Experience with executing and implementing channel and audience research • Superior internal & external communication & cross-functional stakeholder management skills • Enjoying and excelling at handling multiple projects simultaneously in a matrix & complex environment • Good time management with an eye for perfection & a strong operational background

Benefits

• Health Insurance • Work-from-anywhere stipend • Annual wellness & learning credits • Annual all-expenses-paid company retreat in a gorgeous destination & other benefits