Account Coordinator

Job not on LinkedIn

🕒 April 1

🇺🇸 United States – Remote

💵 $62k - $69k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Airship

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $25M Series F on 2018-06

SaaS • Artificial Intelligence • B2B

Airship is a comprehensive customer experience platform that empowers businesses to orchestrate, personalize, and optimize customer journeys across multiple channels, including apps, web, SMS, email, and mobile wallets. It offers a no-code solution, allowing teams to create seamless, mobile-first experiences without the need for extensive development resources. Airship's platform uses AI to enhance engagement and personalization through generative and predictive insights, supporting industries such as travel, retail, finance, and telecommunications. Trusted by leading global brands, Airship aims to overcome the challenges of disconnected and siloed customer interactions, driving loyalty and revenue growth through innovative, data-driven solutions.

📋 Description

• Manage existing client accounts, campaigns and client requests • Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition) • Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered • Present deliverables and analyses to clients confidently and accurately • Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required • Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance • Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns • Retain clients and grow existing accounts for possible expansion of relationship • Identify potential and strategic growth within existing accounts for Business Development Team to up-sell

🎯 Requirements

• Versatile and strong communication, presentation, and writing skills • Ability to communicate effectively and proactively with clients and internal team • Ability to juggle multiple high priority projects and meet tight deadlines • Thorough attention to detail and follow-through • Excellent organization and project management skills • Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc) • Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed • Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

🏖️ Benefits

• Competitive medical, dental, and vision insurance options for you and your dependents • Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off • Support for your overall wellbeing with mental health and wellness resources • Employer-subsidized life insurance as well as short-term and long-term disability • A digital-first work environment and a monthly stipend to support remote work • Mentorship and growth opportunities to build skills and accelerate professional development • And more!