Support Lab DevOps Engineer

April 24

Alation

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Alation is the leader in enterprise #DataIntelligence solutions 📈 Helping orgs find, understand, and trust data 🧡

Data • Data Catalog • Machine Learning Data Catalog • Agile Data Governance • Information Stewardship

501 - 1000

💰 $123M Series E on 2022-11

Description

• Lead the CX team by ensuring they have the Lab tools to troubleshoot and deliver outstanding customer experiences. • Develop and maintain Lab Infrastructure • Manage Labs and uphold the CX Lab processes. • Create and maintain Lab documentation for the CX team. • Assess the lab needs of the CX team and propose improvements to enablement. • Learn CX teams' technical needs that will require Lab support • Manage onboarding and training schedules for Lab Infrastructure for the CX Team. • Utilize data and analytics tools to analyze lab usage patterns and provide insights for improving the efficiency of lab usage.

Requirements

• Experience with the core AWS services: VPC, EC2, RDS, IAM, S3, LAMBDA, ECS, EKS, etc • Good background in Linux/Unix administration. • Ability to read technical documentation for data sources and set up connections as needed with the Alation product • Worked collaboratively with team members to ensure successful delivery and implementation of assigned tasks. • Ability to create automation and processes-management required to deploy, manage, configure, scale, and monitor internal and cloud-based applications. • Experience with Chef, Puppet, or Ansible • Working knowledge of authentication protocols like Kerberos, SAML, LDAP • Must have hands-on experience with Infrastructure as Code, using CloudFormation, Terraform, or other tools ( Terraform preferred) • Must have experience developing cloud-native CI/CD workflows and tools, such as Jenkins, Bamboo, TeamCity, Code Deploy (AWS), and/or GitLab.( Jenkins is preferred) • Strong experience with Git/Github • Experience with Docker, Kubernetes, and other cloud-native architectures

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service