Alctel Telecom
51 - 200 employees
Founded 1996
📡 Telecommunications
☁️ SaaS
🤝 B2B
Telecommunications • SaaS • B2B
<Alctel Telecom> Alctel is a Brazilian technology solutions company founded in 1996 that provides unified communications, omnichannel contact center (including a CCaaS platform called Contactfy), videoconferencing and video streaming, network and security services, and related ICT solutions for businesses across sectors such as healthcare, finance, education, transport, retail and hospitality. The company emphasizes secure, modern, and sustainable solutions, serves primarily business customers, and operates from offices in Belo Horizonte and São Paulo with roughly 100 direct and 400 indirect staff.
Analista de Genesys Cloud – Sênior
Job not on LinkedIn
🔥 8 minutes ago
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Alctel Telecom
51 - 200 employees
Founded 1996
📡 Telecommunications
☁️ SaaS
🤝 B2B
Telecommunications • SaaS • B2B
<Alctel Telecom> Alctel is a Brazilian technology solutions company founded in 1996 that provides unified communications, omnichannel contact center (including a CCaaS platform called Contactfy), videoconferencing and video streaming, network and security services, and related ICT solutions for businesses across sectors such as healthcare, finance, education, transport, retail and hospitality. The company emphasizes secure, modern, and sustainable solutions, serves primarily business customers, and operates from offices in Belo Horizonte and São Paulo with roughly 100 direct and 400 indirect staff.
📋 Description
• Projetar, arquitetar e implementar soluções Genesys Cloud • Identificar falhas em sistemas em produção • Avaliar a infraestrutura de ambiente de produção • Realizar atendimentos de suporte a usuários • Treinar Analistas Genesys de senioridade inferior
🎯 Requirements
• Domínio do Genesys PureCloud • Formação Genesys • Habilidade em projetar, arquitetar e implementar soluções Genesys Cloud escaláveis • Identificação de falhas em módulos avançados • Suporte a usuários e treinamento
🏖️ Benefits
• Assistência médica • Assistência odontológica • Empréstimo consignado • Horário flexível • PLR • Seguro de vida • Vale alimentação • Vale refeição
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