Billing Associate – Team Lead

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Amperos Health

11 - 50 employees

Founded 2023

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

🔥 Funding within the last year

💰 $4.2M Seed on 2025-07

Healthcare Insurance • Artificial Intelligence • SaaS

Amperos Health is a healthcare revenue recovery company that uses AI-driven automation and specialist support to manage insurance denials and unpaid claims end-to-end for outpatient practices and RCM teams. They provide full-service collections or targeted automation that integrates with existing practice management systems, applying denial-specific AI playbooks to resubmit claims, file appeals, and escalate complex denials—delivering higher recovery rates and lower cost-to-collect versus traditional vendors.

📋 Description

• Lead a pod of roughly 8 to 15 billing associates and own their production targets and quality results • Manage coverage schedules, PTO, and capacity so client queues stay staffed, in partnership with Ops • Give regular, direct feedback and coaching, run 1:1s, and handle performance management under our attendance and production policies • Serve as the first escalation point for complex claims and decide what to route to billing managers or the client • Onboard and train new billing associates and reinforce SOPs and QA standards • Partner with QA on coaching themes and with Ops on right-staffing • Maintain your own claim production at a high standard

🎯 Requirements

• 4+ years in charge entry, payment posting, AR follow-up, or denial management with a proven record of high production and quality as an individual contributor • Experience leading or mentoring billers, whether formally or informally • Strong communication skills and the ability to give direct, constructive feedback • Organized and able to manage schedules, coverage, and competing priorities • Comfortable working in a fast-paced, AI-assisted environment where processes change • Able to work US hours (9am to 6pm ET)

🏖️ Benefits

• Health insurance • Professional development opportunities

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