Client Operations Lead

Job not on LinkedIn

🕒 August 17

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 31%

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Anavah Talent

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Anavah Talent is a top headhunter specializing in connecting businesses with overseas talent at significantly reduced costs. They focus on placing both generalist and specialized roles, leveraging deep expertise and a vast network in the Philippines to find exceptional candidates. Anavah Talent offers a detailed consultative process, ensuring clients receive the best-fit candidates while providing a 90-day guarantee on their placements.

📋 Description

• Own day-to-day client relationships throughout active searches • Lead client kickoffs and establish communication cadence and expectations • Coordinate with recruiters to keep searches moving • Monitor pipelines, interviews, feedback, offers, and onboarding • Identify bottlenecks and escalate risks proactively • Keep clients informed of progress, challenges, and next steps • Improve client onboarding and recruitment delivery workflows • Create and maintain SOPs and documentation • Track delivery KPIs and maintain reporting dashboards • Identify opportunities for automation and efficiency • Maintain accurate information across systems such as Monday.com and Workable • Independently manage client communication and active hiring projects • Build strong relationships with clients and internal teams • Implement meaningful improvements to client delivery workflows

🎯 Requirements

• 4+ years in Client Success, Account Management, Project Management, Recruitment Operations, or a similar role • Experience managing multiple clients or complex projects simultaneously • Experience supporting U.S.-based clients or companies • Exceptional written and verbal English communication • Strong project management and stakeholder management skills • Proven ability to work cross-functionally without direct authority • Highly organized, proactive, and comfortable working independently • Bachelor's degree or equivalent professional experience • Preferred: Recruiting, staffing, executive search, or HR services experience • Preferred: Startup or professional services experience • Preferred: Experience with Workable, Monday.com, HubSpot, Salesforce, or similar platforms • Preferred: Experience creating SOPs, dashboards, or operational workflows • Preferred: Familiarity with AI and workflow automation tools

🏖️ Benefits

• Competitive Compensation – We recognize your skills and experience with a great compensation package. • Regular Payday in USD – Twice per month, we send USD right to your bank account. • Work Remotely, Forever – Save on the commute and work from home, wherever that is in the world. • Milestone Gifts & Birthday Treats • Team offsites, meetups, virtual town halls, and international paid travel • Supportive professional network for learning, growth, and connection • Global networking with top international teams across 12 countries • Mentorship, advocacy, and support • Raises, promotions, and scope-increases

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