Market Launch & Operations Project Manager

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ANNA (Allied Network for Neurodevelopmental Advancement)

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

📚 Education

🌍 Social Impact

Healthcare Insurance • Education • Social Impact

ANNA (Allied Network for Neurodevelopmental Advancement) is a provider of naturalistic ABA (Applied Behavior Analysis) services aimed at supporting autistic children and their families. They offer a range of services including developmental evaluations, parent coaching, and after-school social groups, all focused on enhancing the growth, independence, and joy of children with neurodevelopmental differences. ANNA is committed to using evidence-based interventions and works with families to navigate insurance coverage, ensuring access to necessary care.

📋 Description

• Own project plans, timelines, and trackers across multiple concurrent workstreams, holding the single source of truth on what is happening, who owns it, and when it is due • Run the operating cadence that keeps work moving: status updates, check-ins, risk flags, and dependency management, so nothing stalls quietly • Keep cross-functional projects coordinated and unblocked across Clinical Operations, Finance, IT, People Operations, and external vendors • Build repeatable playbooks for recurring project types (new-market launch, center buildout, clinic integration, vendor onboarding) so each one runs faster and cleaner than the last • Be the person leadership trusts with ambiguous, time-bounded asks: the kind of project where someone says “can you figure this out by Friday” and it actually gets figured out • Serve as the execution arm for the Implementation Director who owns a market’s P&L and operations: turn their priorities into tracked workstreams and drive the tactical work to done • Help bring the first center in a new market online by coordinating real estate and buildout operations: landlord and contractor coordination, permits and occupancy, furniture and equipment procurement, signage, IT, phones, internet, and supplies, so the center is ready for kids on schedule • Support hiring the first clinicians and clinic leadership in a new market: post roles, coordinate interview scheduling and candidate communications, manage offer logistics, and run a clean onboarding, including license and credentialing setup • Round out the contracts and vendor agreements a new market needs but does not yet have in place, and keep them organized, tracked, and renewed • For acquisitions, own the integration mechanics: EMR migration, HRIS and ATS setup, Microsoft 365 and email provisioning, credentialing and payer transitions, state-specific compliance filings, and harmonizing the acquired team’s policies and SOPs to ANNA’s • Support the ongoing operations of live markets: keep licensing and credentialing current, manage vendor and contract renewals, track operational metrics, and chase the long tail of recurring items so nothing slips through the cracks • Take on operational projects that do not yet have a clear owner: vendor onboarding and license tracking, internal comms support, document and SOP cleanup, ad-hoc research, and similar connective-tissue work that keeps a fast-growing, multi-state company running • Partner with Clinical Operations, Finance, IT, and external vendors so operational processes plug cleanly into adjacent systems and do not create downstream rework • Pull together clean research, analysis, and options when leadership needs a decision supported quickly • Translate the CEO’s priorities into tracked, driven workstreams with clear owners, dates, and status, then own the follow-through until they close • Prep the CEO and the Implementation Director for the week and key meetings: pre-reads pulled together, materials in the right place at the right time, action items captured and chased to done • Build the trackers, dashboards, and lightweight reporting that let leadership see status at a glance instead of asking • Provide light coordination and scheduling support on the projects you own, with the judgment to know what to handle, what to surface, and what to deflect • Use Claude daily as your primary thinking, drafting, and execution partner: project plans, status updates, research, summaries, comms, and data cleanup • Build Claude Projects, Cowork workspaces, and reusable prompts and skills that codify how recurring execution work gets done at ANNA: launch playbooks, center-opening checklists, integration playbooks, vendor tracking, and project reporting • Identify manual or repetitive steps in our processes and replace them with well-scoped automations using Claude, MCP servers, Asana, SharePoint, and our other systems • Document every workflow you build so anyone on the team can run it; treat the workflow library as a product you own and improve over time.

🎯 Requirements

• 3+ years in project management, program coordination, business operations, operations, or chief-of-staff and PMO-style support at a fast-paced company • Demonstrated ability to run multiple concurrent projects to deadline with minimal oversight, with strong organizational and tracking discipline • Comfort coordinating logistics across many stakeholders at once (vendors, contractors, hiring managers, internal teams) and keeping all of it moving • Strong daily, hands-on use of generative AI tools (Claude preferred; ChatGPT, Gemini, Copilot acceptable) beyond casual use; you can talk concretely about workflows you have built • Excellent written English; clean, warm, professional communication on email, Slack, and async docs • Proven ability to work full-time US Eastern hours (approx. 9pm – 6am Philippine Time) and a stable, reliable home work setup • High standard for accuracy and discretion; you treat sensitive company, employee, and transaction data with appropriate care.

🏖️ Benefits

• Flexible PTO; US holidays observed