Senior ServiceNow Technical Consultant

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Aoop Cloud Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

☁️ SaaS

💳 Fintech

SaaS • Fintech • Consulting

Aoop Cloud Solutions is a leader in digital transformation and hyperautomation, offering comprehensive solutions that enhance Total Experience (TX) for clients. The company specializes in integrating advanced technologies and services like ServiceNow, aiming to streamline processes and improve experiences for customers and employees alike. They have successfully completed over 1800 digital transformation projects, emphasizing a collaborative approach that focuses on delivering significant value and innovation to various industries.

📋 Description

• Develop and automate business processes and services on the ServiceNow platform. • Build solutions using modules such as ITSM, ITOM, HRSD, CSM, and others. • Develop applications using App Engine. • Create and configure workflows, forms, integrations, and business rules. • Participate in technical discovery and requirements gathering with clients. • Identify opportunities for improvement and propose solutions. • Ensure development best practices and governance on the platform. • Work on projects using agile methodologies (Scrum/Kanban). • Support troubleshooting and continuous improvement of delivered solutions. • Collaborate with multidisciplinary teams (functional, business, and architecture).

🎯 Requirements

• Experience with modules such as ITSM, ITOM, CSM, HRSD, and others. • Platform configuration and administration. • Strong knowledge of JavaScript. • Experience with Flow Designer. • Experience with ServiceNow integrations (inbound/outbound). • Experience working with agile methodologies. • Ability to understand business requirements and translate them into technical solutions. • Advanced English (desirable for international projects). • ServiceNow certifications (CSA, CAD and/or CIS). • Advanced Spanish • Fluent English • Postgraduate degree / MBA

🏖️ Benefits

• Flexible benefits: meal voucher / food allowance. • SulAmérica Health Insurance - no co-pay and 100% employer-paid. • Dental plan - SulAmérica - 100% employer-paid. • Home office allowance. • Life insurance. • Childcare assistance. • Performance-based bonus (PPR). • Well-being and quality of life: Wellhub (Gympass). • Digital urgent care (24/7 telemedicine with consultations available within 20 minutes). • Teleconsultations with medical specialists. • Chronic disease management (personalized, multidisciplinary care). • Pregnancy program: comprehensive support throughout pregnancy by trained professionals. • Nutrition program: support for employees to improve eating habits and consultations with nutritionists. • Social support: social workers and legal and financial guidance. • Emotional health: check-ups, psychotherapy and urgent/emergency support services. • Benefits club: education and career — partnerships with courses, universities and language schools. • Shark Academy: responsible for upskilling our Aoopers with continuous training and certifications fully covered. • #sharkteam: exchange of experience and knowledge with a market-leading team. • Aoop Lovers: gamification program where, besides having fun and interacting, you can redeem earned points for great prizes.