Customer Success Manager

🔥 15 minutes ago

🇯🇵 Japan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇯🇵 Japanese Required

🗣️🇨🇳 Chinese Required

Where this job comes from

Posted on Appcharge's careers page, not through a job board

First seen by Remote Rocketship 15 minutes ago

Logo of Appcharge

Appcharge

51 - 200 employees

Founded 2022

💳 Fintech

🎮 Gaming

☁️ SaaS

💰 $58M Series B on 2025-08

Fintech • Gaming • SaaS

Appcharge is an AI-native direct-to-consumer (DTC) payments and monetization platform focused on mobile game studios and digital apps. It offers personalized web stores, in-app payment links, a mobile payments SDK, subscriptions, and a self-optimized checkout designed to increase conversion and ARPU. Appcharge provides global payments (100+ currencies, 500+ payment methods), merchant-of-record services (taxes, payment processing, risk management, compliance), APIs and webhooks for backend integration, LiveOps support, and security measures including SOC-2. The platform emphasizes personalized, gamified checkout experiences and analytics to boost monetization for game publishers.

📋 Description

• Manage relationships with top-tier mobile game developers in Japan and China • Act as an operational and technical liaison between Appcharge and publishers • Coordinate onboarding and integration processes for publishers • Support the launch and expansion of game publishers using Appcharge’s solutions

🎯 Requirements

• 3+ years of experience in the mobile gaming industry • Fluency in Japanese and Mandarin with English fluency • Strong interpersonal skills and a proactive approach to problem-solving

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