German-Speaking Travel Customer Service Representative

🕒 October 2, 2025

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apply2day

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 HR Tech

🎯 Recruiter

👥 B2C

HR Tech • Recruitment • B2C

apply2day is a job portal that helps individuals in Greece find employment opportunities. The platform allows users to register and apply for various jobs, upload their CVs, and match with recruiters. apply2day aggregates job listings to streamlines the job search process. It caters to both job seekers and employers by connecting the two parties efficiently and effectively within the Greek job market.

📋 Description

• Handle incoming customer and partner queries via phone, email, and chat in both **German** and **English** • Assist with reservations, cancellations, modifications, and general travel-related issues • Provide guidance on platform tools, policies, and procedures • Log all interactions in the CRM system, ensuring accuracy and follow-up • Identify issues, resolve them quickly, and escalate when necessary • Maintain professionalism and empathy, particularly in stressful situations • Consistently meet service quality and customer satisfaction goals

🎯 Requirements

• Fluency in **German** and **English **(verbal and written) • Strong computer and multitasking skills • Excellent problem-solving and communication abilities • Will be considered a great asset if you have: • Previous customer service, travel, or hospitality experience

🏖️ Benefits

• Competitive Remuneration package. • Extra monthly **bonus** depending on the performance appraisal. • Indefinite Contract • Private Life and Health Insurance • Meal Vouchers • **Relocation** **package** for candidates relocating from abroad, including travel expenses and initial accommodation