Junior Leasing Support Specialist – Junior LSS

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Logo of Arboreal Management

Arboreal Management

51 - 200 employees

Founded 2020

🏠 Real Estate

👥 B2C

Real Estate • B2C

Arboreal Management is a property management company that operates and leases residential buildings across multiple Pacific Northwest cities (Seattle, Tacoma, Portland, Spokane). They focus on affordable, sustainable housing in walkable urban locations, offering a mix of new construction and restored older buildings, on-site community managers, fast in-house maintenance, and tech-enabled tenant portals for online paperwork and payments.

📋 Description

• Monitor and promptly respond to all incoming leasing calls through Maynard Voice. • Schedule property tours and coordinate appointments with prospective residents. • Respond to emails related to leasing inquiries and prospect communications. • Maintain accurate and detailed records of all prospect interactions and communications in Maynard CRM. • Ticket Management • Work collaboratively with US-based teams

🎯 Requirements

• Prior telesales or customer service experience • Must be available to work 40 hours per week on a flexible schedule, including weekends as part of rotating or assigned shifts based on operational needs. • High level of organization and detail orientation for maximum efficiency working independently with minimum supervisions • Superior English communication skills, collaborative with strong interpersonal skills • The ability to work well in a team-oriented environment and analyze decisions with a broad perspective • Highest level of personal and professional integrity and ethics • Excellent phone and written communication skills • Basic computer proficiency and the ability to learn CRM and ticket management systems

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