Account Manager

🔥 1 minute ago

🌐 Germany, Denmark – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 25%

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Logo of Arrow Components

Arrow Components

10,000+ employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Arrow Components is the driving force behind arrow. com, the e-commerce portal for Fortune 120 company Arrow Electronics. It serves as a complete electrical engineering marketplace, offering a wide array of components, free design tools, datasheets, and reference designs. Arrow Electronics supports over 210,000 technology manufacturers and service providers, helping to guide innovation with a focus on technology solutions that enhance business and daily life.

📋 Description

• Manage 100–200 mid and mass market accounts • Ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth • Handle renewals, relationship development, and upsells • Support assigned client base and respond timely to customer inquiries • Provide renewal and growth quotes and ensure orders are properly processed • Meet or exceed assigned renewal rate and growth targets • Track at-risk, non-renewal, pending, and lost renewals, including cancellation reasons • Understand product offerings, subscription models, and renewal licensing models • Create selling opportunities through a sales plan and process • Assess, clarify, and validate customer needs and decision-making hierarchies • Conduct calls to develop new revenue streams with existing customers • Execute solution selling and grow profit by selling value-added, long-term solutions • Collaborate with Sales, Marketing, Channel, and Technical teams to develop global market intelligence • Conduct quarterly business review visits with at least 75% of accounts in their renewal year

🎯 Requirements

• Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience • Microsoft Suite experience required • Strong Excel experience required • Experience with Salesforce strongly preferred • Experience selling software strongly preferred • Experience with cross selling/upselling required • Experience with renewals required • Must be able to travel to an Arrow office location as requested by Arrow leadership • Travel required 50% of the time

🏖️ Benefits

• Competitive financial compensation • Comprehensive benefits package • Benefits may vary by country in accordance with local practices and regulations

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