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Medical Practice Virtual Assistant – Dermatology

🔥 14 hours ago

🌐 South Africa, United Kingdom, +2 more countries – Remote

infoinfo

💵 $1.3k - $1.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

Where this job comes from

Posted on Assist World's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Assist World's site. Checked 1 hour ago.

Logo of Assist World

Assist World

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Manage approximately 30 calls and digital touchpoints daily via the Spruce communication app • Explain the practice’s cash-only fee structure and visit formats to prospective patients • Coordinate patient appointments in the EDVAC EMR • Enforce advance payment policy and one-time reschedule workflow • Generate and issue accurate, itemized superbills with diagnostic and procedural codes • Organize incoming patient photo submissions • Log prescription refill requests for physician review • Track laboratory and pathology test results • Maintain a priority cancellation waitlist to keep clinic slots at full capacity • Manage high-volume inbound inquiries, scheduling workflows, billing, and digital operations while maintaining HIPAA compliance

🎯 Requirements

• Strict adherence to HIPAA and patient privacy/security protocols • Experience working within a secure, remote virtual desktop environment strongly preferred • Practical experience with cloud medical software, including EDVAC or comparable EMRs • Experience with modern clinical communication platforms such as Spruce Health • Exceptional verbal and written communication skills • Emotional intelligence and poise for handling high-demand, affluent clientele • Comfort discussing fees and enforcing cash-only, out-of-network, cancellation, and rescheduling policies • High autonomy and strong organizational skills • Reliable track record managing daily administrative tasks without constant direct supervision

🏖️ Benefits

• 100% remote • $50 birthday bonus • $200 testimonial bonus • No tracker • Monday–Friday, 40 hours per week aligned with EST business hours

Apply Now

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