Senior Account Executive

🕒 April 30

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Assurant

10,000+ employees

Founded 1892

💸 Finance

👥 B2C

💰 Post-IPO Debt on 2023-02

Finance • Insurance • B2C

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Serve as the primary point of contact for assigned clients, managing day-to-day relationships to ensure high levels of satisfaction, retention, and service quality, while also uncovering new opportunities. • Build and maintain strong relationships with key client stakeholders at multiple levels, including regular engagement with senior leadership. • Respond to client inquiries accurately and promptly, resolving issues and escalating quality concerns as needed to ensure timely resolution. • Identify, present, and support the implementation of new business opportunities, program enhancements, and strategic solutions that drive revenue growth and client retention. • Oversee client implementations and ongoing program changes, ensuring alignment with contractual terms, regulatory requirements, and business guidelines. • Monitor service performance, key business metrics, and revenue goals; provide clear performance updates and insights into internal leadership. • Prepare and lead client Business Reviews, including coordinating materials, documentation, logistics, and stakeholder participation. • Analyze program performance and financial results to identify risks, address issues, and recommend solutions or alternative approaches. • Ensure accuracy and integrity of client and business arrangement data from sales through implementation and ongoing changes. • Manage contracting and re-contracting activities, collaborating cross-functionally with internal teams such as Legal, Operations, Claims, Underwriting, Actuarial, and Sales. • Partner with Legal to support contract and addendum development and ensure all necessary approvals are obtained. • Implement program improvements that increase operational efficiency and reduce costs while maintaining service excellence.

🎯 Requirements

• A minimum of 3 years of experience in agency sales, marketing, and/or account development experience. • A minimum of 1 year of experience in Private Flood insurance or NFIP. • Bachelor’s degree or equivalent experience. • Experience building long-term relationships with clients and providing solutions based on business needs. • Proficiency with MS Tools i.e., Excel, Word, and PowerPoint.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage starting day one • 401(k) with a 6% company match • Paid time off, holidays, and a volunteer day • Professional development opportunities • Employee wellness and mental health resources

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